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工作描述Job Description
1.确保员工清楚地认识到自己的职责并严格履行。
Ensure all associates are aware of role and responsibilities and operate within their guidelines.
2.与同级员工团结合作,对员工进行对客服务、操作和沟通技巧的培训。
Work together with staff in the same level, train and retrain on proactive hospitality skills, technical skills and communication skills.
3.负责工作区域的清洁、卫生和有序。
Ensure that work area is always clean, neat and organized.
4.了解酒店防火规范、事故报告、安全规范及其具体职责。负责员工的防火安全规范培训。
Have thorough knowledge of hotel fire regulations and policy, accident reports, safety programs, and what the direct duties are in relation to each. Ensure that all associates are properly trained in these procedures.
任职资格 Qualification
1.掌握前厅部工作知识并且十分熟悉前厅部日常运行。
Good knowledge and very familiar with all front office area operation.
2.良好的沟通技巧。
Good communication skill.
3.良好的组织以及解决问题的能力。
Be good at organize and problem solving.
About G·HOTELG·HOTEL stands in Nanjing Hexi GE World, the world’s first asymmetric triple-towered condo and Asia’s largest complex. With the construction area of nearly a million square meters, it is Nanjing’s landmark integrating shopping malls, five-star hotels, high-end serviced apartments, wellness centers, and office buildings. Built by the country’s top domestic designers who perfectly incorporated local traditional features with modern design concepts, G·HOTEL has set a goal to become the first truly-luxurious hotel in Nanjing. Wandering on its 200 meters-high air bridge is not only a walk in the clouds, but also some ultimate experience of levitating over the world\'s first Asia’s biggest asymmetric triple-tower condo center. The 468 guest rooms with panoramic bedroom views right at clouds help our guests really embrace the city that has functioned capital of ten Dynasties during Chinese history. The 918,000 square meter building complex has indisputably updated the record for the largest commercial complex in Asia. 关于金鹰世界酒店G·HOTEL金鹰世界酒店G·HOTEL位于南京河西金鹰世界--全球首例非对称三塔连体,亚洲最大的商业综合体中心内。这个地标建筑总建筑面积近100万平方米,是集购物中心、超五星级酒店、高端公寓、健康中心、甲级写字楼等为一体的综合性项目。酒店由国内顶级设计团队倾力打造,将艺术设计与现代生活格调与当地人文特色相融合,奢华不失古韵,旨在打造成为南京第一的奢华型酒店。200㎡ 空中连廊不仅仅是云中漫步,更是对全球首例的非对称三塔连体的极限体验!468间云端全风景客房,全景卧室景观,拥抱着十朝都会的领袖帝国之梦!91.8万平方米建筑综合体,毫无争议刷新亚洲综合商业体中心之最!