招聘餐饮服务员_黑龙滩环球融创天堂洲际酒店招聘信息-最佳东方

INANCIAL RETURNS 财务回报

Familiar with the menu, beverage brand price, effectively promote to guests dishes drinks, increase sales.

熟悉菜牌，酒水牌价格，有效向客人推销菜式饮料，提高销售额。

Treat all tableware, etc., in strict accordance with operating procedures, do light to take light put, reduce breakage.

严格按照操作程序，对待所有餐具等，做到轻拿轻放，降低破损。

In accordance with the rules and regulations of the hotel asked professional processing, invoicing and payment.

按照酒店的规章制度专业的处理询问，结账和付款。

OUR PEOPLE 员工团队

Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments

与同事、上级、团队和各部门间建立合作和互信。

Communicate well to ensure effective shift hand-overs

相互沟通以确保顺利地交班。

Actively participate in organised meetings

积极参加组织的会议

Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication

以专业、积极的态度与本部门和酒店的职员合作，和睦相处，培养团队以便更好的相互沟通。

GUEST EXPERIENCE宾客体验

Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs

与所有的内部员工和顾客建立并保持良好的关系。以求提前满足他们的要求。

Anticipate guest needs, handle guest enquires, and solve problems

满足看顾客的需求，处理顾客的询问，并解决问题。

Create a positive hotel image in every interaction with internal and external customers

在每次与国内外顾客的交往中注意树立良好的酒店形象。

Adhere to hotel brand standards

遵守酒店的品牌标准。

Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests

对酒店的产品和服务充分了解，以便更好的为顾客解释和提供更优质的服务。

Assist guests and escort them to locations within the hotel at their request

协助客人并根据客人的要求提供帮助。

Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs

对酒店的产品和服务充分了解，以便更好的为顾客解释和提供更优质的服务。

Maintain current Hotel information to be able to provide information to guests

充分了解酒店的及时信息以便为顾客提供更准确的信息。

Never Say “No” or don’t has to any guest or hotel staff.

绝不对任何顾客和酒店员工说“不”或者“不行”。

CORPORATE RESPONSIBILITY企业责任

Energy conservation, rational use of the facilities.

节约能源，合理使用各项设施。

Adhere to occupational, health and safety legislation, policies and procedures.

遵守职业，健康和安全方面的立法及政策和程序。

Familiar with property safety, first aid and fire and emergency procedures and equipment, and safety operation quickly.

熟悉财产安全的保护，急救和消防及紧急应变程序和设备，并安全敏捷地操作。

To take action to correct dangerous situation, and inform the supervisor of potential risks.

采取行动，以纠正危险情况，并通知上司所存在的潜在危险。

SCOPE OF RESPONSIBILITY责任范围

Strive for constant improvement and take responsibility for your own performance

力求上进并对自己的本职工作负责。

Adhere to InterContinental Hotel Group Corporate Code of Conduct

遵守洲际酒店集团的行为规范。

Adhere to Hotel Handbook and general policies and procedures

遵守酒店手册、政策和制度。

Adhere to Food and Beverage Policies and Procedures

遵守餐饮部规章制度。

Report problems to Management with suggestions for resolution

向管理层汇报问题，并提出解决建议。

Attending the all designed training and input in the daily operation

参加所有要求参加的培训，并将其运用到日常工作中。

黑龙滩环球融创天堂洲际酒店位于成都天府新区仁寿县黑龙滩风景区,是当地唯一一家奢华酒店。它拥有401间豪华客房及依湖而建的特色套房。独具当代休闲度假理念的室内设计与当地原生态景观自然融合。黑龙滩环球融创英迪格酒店是眉山市首家国际高端精品酒店，致力于打造一家亲切、随和、充满个性，同时满溢本地邻间文化的精品酒店。青砖巷弄里的豪华宅邸，繁华世界里的写意人生，让您置身其中，尽情探索川西文化的精髓. 面试时间：每周星期一至五 09:00-17:00面试地点：黑龙滩环球融创天堂洲际酒店人力资源部酒店地址：四川省眉山市仁寿县黑龙滩镇四海社区溪湖大道1号温馨提示：1. 应聘者请携带身份证原件、身份证复印件以及一张一寸彩色近照咨询电话：028-3668 9902 电子邮件 icey.zhang@sunachotels.com.cn yuki.huang@sunachotels.com.cn