• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 包吃包住
• 年度旅游
• 人性化管理
• 管理规范
• 员工生日礼物
• 集团调转机会

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Takes an active role in the team bybeing kind, cooperative, and helpful and never forgetting the person behind theguest.
积极的工作，友好的为客人提供服务。
Actively takes part in training whereand when required, attending formal training sessions and on the job trainingto ensure standards and develop skills and abilities. 
积极参加所需的各种培训，提高工作能力。
Contributes to the hotel and team bysharing new ideas and suggestions for improvements, being innovative andcreative to provide quality service and customer care to team members andguests.
致力于酒店工作，为酒店发展提供建议，有创新精神，为顾客提供品质服务。
Creating a warm and welcoming arrivalfor guests, ensuring that they feel expected and immediately “at-home” whenthey arrive.
为顾客提供热情服务，让他们有回家的感觉。
Prepares arrival guest rooms withamenities, welcome cards and / or amenity gifts as per the guests VIP statusand / or any other information.
根据所提供的信息，为相关的客人提供房间礼物，欢迎卡等。
Ensures that VIP guests who are to havetheir amenities replenished are done so according to convenient times for theguest.  To also ensure that rooms,hallways and back of house areas are free of dirty plates, cutlery and messfrom the amenity items.
确保及时更换客人房间物品。及时清理，确保房间，走廊等处的清洁和安全。
Maintains awareness of guest’s profileand specific preferences, ensuring that they are acted upon for eachreservation.
关注客户信息和喜好，确保满足客人的要求。
Ensures that VIP guests are treatedpersonally and recognized as an individual.
要确保为客人提供人性化服务。
Promotes HHonors and its associatedbenefits to guests who are not already enrolled in the program. Ensures thatexisting HHonors members receive personal and professional service thatrecognizes them as important guests and that their benefits are received.
确保为会员顾客提供优质专业的服务，发展客人加入会员。
Inputs information in to Fidelioregarding guests, ensuring accuracy and that all details are completed and thatthe information can be clearly understood by other team members.
将准确完整的信息录入酒店管理系统，以便大家分享。
Provides food and beverage service toguests throughout the day, offering polite and courteous service, alwaysmaintaining an interested but unobtrusive and never pushy attitude towardsguests.
全日向客人提供餐饮服务，礼貌待客，始终保持良好的态度。
To set-up meal period displays,ensuring the correct quality and quantity of food and beverage items, as wellas attention to detail in order to promote the hotels daily offerings.
在摆放食品时确保数量与质量，注重细节。
Applies Hilton Brand Standards in eachand every action, acting as a role model and example of how the standardsshould be carried out in a practical setting.
遵循希尔顿品牌标准。
Has knowledge of the hotels facilitiesand services as well as basic knowledge of Hilton International, MEAP &other properties in China. 
掌握希尔顿酒店的基本概况。
Is up to date with information onfacilities, attractions, and places of interest, sights and activities in andaround hotel.
了解酒店周边地区的最新信息，名胜，风景地等，为顾客提供方便。
Effectively communicates, coordinatesand cooperates with Housekeeping, F&B, Room Service and Engineering etc.
与餐饮部，客房部，工程部等进行有效的联络。
Reports problems with hotel systems,hardware or facilities to the appropriate party and follows up to ensure thatcorrective action has been taken.
汇报有关酒店系统，硬件设施的有关问题及处理方式。
To collect daily requisitions of foodand amenity items from Receiving and Stores, ensuring that only quality itemsare accepted and then prepared. Manages the inventory of food stock, ensuringthat items are not wasted and handled correctly.
整理每日食品、物品申领单，管理库存，避免浪费。
Passes on information effectively,ensuring that all necessary details are communicated to the intended person andthat any pending action is completed and guest satisfaction confirmed. Attendsdaily briefings, shift handovers, meetings and reads the log book on a dailybasis.
及时将信息传递至相关人员，确保尚未完成的事情移交至有关人员，让宾客满意。参加必要的会议并阅读交接日志。
Ensures that the Executive Floor Supervisoris kept aware and up to date of operational issues.
随时向行政楼层主管汇报最新的动态。
Ensures that the day-to-day functionsof the Executive Lounge Butlers are completed. Including but not limited tochecklist, set-up for meal periods, daily requisitions, buffet and breakfast setup, and replenishment. 
确保完成每日的任务，包括并不仅限于工作检查表所列的工作。
Ensures that Butlers stock is managedand not wasted, maintaining costs .
节约成本，控制库存。
Handles food and beverage in a safe,hygienic and professional way, ensuring that all caution is taken when handlingfood and when cleaning in order to prevent sickness and contamination. Adheresto local health and safety regulations.
为顾客提供安全卫生的食物和饮料，避免疾病和污染源。遵守健康安全规章。
Does a monthly inventory of food andbeverage items, and other service items used in the operation, ensuring that aminimum par level is available and managing requisitions on a day-to-day basisto ensure that the Executive Lounge does not run short.
每月做食品和其他物品的清单，确保行政楼层不缺货。
Cleans and tidies the Executive LoungePantry on a daily basis, ensuring that it is free from rubbish, refuse and thatit is hygienic to health and safety standards.
按照卫生标准，每天清理行政客房酒廊工作间，
Keeps up to date and aware ofcompetitor activities in order to be informed.
警惕商业竞争行为，并及时上报。
Maintains awareness of salesopportunities within the hotel, maximizing revenue in an ethical andresponsible manner, ensuring the guests receive value for money and adhering toHilton Brand Standards.
抓住商机，用合理的方式提高酒店收入，确保客人物有所值。
To undertake any other reasonable taskor request as directed by the management. 
接受部门其他合理的任务或要求的安排。
Maintains the highest standard of personal professional image,conduct, knowledge and skills related to the job responsibility.
维护最高的专业个人形象。
Maintains professional business confidentiality.
保护商业机密。
The management reserves the right tochange / extend this job description if necessary at any point of time.
如有必要，该部门有权更改或补充该职位描述。
Performs any other duty as assigned by the Departmentmanager.
执行任何工作任务都像执行部门经理下达的任务一样。

常州新城希尔顿酒店于2014年10月22日揭幕迎宾，是首家入驻常州的国际连锁五星级酒店。酒店以“让每一位客人倍感关怀重视及尊重”品牌理念，演绎享受旅程，极致体验新定义，让每一位客人都感受到热情好客的温暖。Hilton Changzhou was opened on October 22, 2014. It is the first international chain five-star hotel in Changzhou. With the brand concept of "let every guest feel more care, attention and respect", the hotel interprets the journey of enjoyment and the new definition of extreme experience, so that every guest can feel the warmth of hospitality.酒店坐落于武进区中心地带，地理位置极其便利，坐拥地铁 1号线双出口，毗邻多个购物广场，周边娱乐项目丰富多样。The hotel is located in the center of Wujin District. It is located in the center of Wujin District. It has double exits of Metro Line 1, adjacent to many shopping malls, and has rich and varied entertainment projects.酒店拥有299间现代化的客房和套房，房间内的全景落地窗可令宾客俯瞰整座城市的风光 。5间风格迥异的餐厅与酒吧，完善的会议、宴会设施及健身设施，一应俱全的配套服务充分满足宾客商务休闲的需求。With 299 modern guest rooms and Suites, the panoramic French windows in the rooms give guests a panoramic view of the city. Five restaurants and bars with different styles, perfect conference, banquet and fitness facilities, and all kinds of supporting services fully meet guest business and leisure needs.我们着力打造由酒店精英组成的杰出团队，诚邀您的加入！酒店将为您提供完善的福利、卓越的培训和广阔的发展空间。We strive to create outstanding team composed of elite hotel, we sincerely invite you to join us!The hotel will provide you with perfect benefits, excellent training and broad space for development.我们的福利Our BenefitsA.配有空调、电视及网络的员工公寓，距酒店步行仅5分钟   Equipped with air conditioning, TV and InternetB.齐全的床上用品   The complete beddingC.自助式洗衣房   Self-service laundry roomD.健身娱乐设施   Fitness entertainment facilitiesE.丰富多彩的员工活动   Various of employee activitiesF.集团内部酒店入住及餐饮员工价   Team Member benefit Room & Food&BeverageG.紧邻地铁1号线长虹路站    Adjacent to subway Line One      我们的培训及发展Our Trainning and DevelopmentA.各种形式的语言及工作技能培训    Many kinds of languages and job skills TrainningB.希尔顿网络大学    Hilton Worldwide UniversityC.继任人发展计划    Success PlanD.人才培养计划   Talent planE.国内外姐妹酒店内部工作调转机会   Internal hotel transfer opportunity招聘时间：周一至周五 9:00-17:00招聘地点：常州新城希尔顿酒店（常州市武进区虹北路68号）交通：乘地铁1号线至长虹路站或69、74、75、319、320、501、B11、H4路至新城南都站下车后步行100米Interview Time: 9:00-17:00 From Monday to FridayInterview Place: No.68 Hongbei Road Wujin Area Changzhou CityTraffic: Subway Line One or NO.69、74、74A、74B、75、319、320、501、B11、H4 to Xincheng station.