岗位职责:
1.在整个工作过程中,始终保持高度的客户服务意识。
2.能够提出对酒店的运作及环境有益的意见或建议。
3.熟悉掌握菜单及饮料单上的内容,并可以详细的给客人做出解释。
4.对提高员工对客服务意识,采取相应的行动。
5.控制每个人员的分配,以确保顾客的期望得到满足而达到预期的人员成本。
6.协助餐厅经理进行就职培训,及在职培训。
7.通过体现自身的专业素质,为餐厅的其他员工树立良好榜样。
确保每个班次的回顾,交接班及例会的召开。
岗位要求:
1.二至四年在四/五星级酒店的相关管理经验。
2.良好的英语口译及书写能力。
3.具有积极合作的精神。以热心的态度对待所有的工作, 并乐于利用一切机会学习技能以便于改进自己的工作的技巧。
4.具有极强的应变能力。灵活反应并以积极的态面对需求更改的事情,包括任何工作要求的改变的。
5.具有较强的团队精神,通过合作及对同事工作的支持达到团队的共同目标。
6.领导技能及培训技巧。
7.外向性格、可以长时间的工作。
常州新城希尔顿酒店于2014年10月22日揭幕迎宾,是首家入驻常州的国际连锁五星级酒店。酒店以“让每一位客人倍感关怀重视及尊重”品牌理念,演绎享受旅程,极致体验新定义,让每一位客人都感受到热情好客的温暖。Hilton Changzhou was opened on October 22, 2014. It is the first international chain five-star hotel in Changzhou. With the brand concept of "let every guest feel more care, attention and respect", the hotel interprets the journey of enjoyment and the new definition of extreme experience, so that every guest can feel the warmth of hospitality.酒店坐落于武进区中心地带,地理位置极其便利,坐拥地铁 1号线双出口,毗邻多个购物广场,周边娱乐项目丰富多样。The hotel is located in the center of Wujin District. It is located in the center of Wujin District. It has double exits of Metro Line 1, adjacent to many shopping malls, and has rich and varied entertainment projects.酒店拥有299间现代化的客房和套房,房间内的全景落地窗可令宾客俯瞰整座城市的风光 。5间风格迥异的餐厅与酒吧,完善的会议、宴会设施及健身设施,一应俱全的配套服务充分满足宾客商务休闲的需求。With 299 modern guest rooms and Suites, the panoramic French windows in the rooms give guests a panoramic view of the city. Five restaurants and bars with different styles, perfect conference, banquet and fitness facilities, and all kinds of supporting services fully meet guest business and leisure needs.我们着力打造由酒店精英组成的杰出团队,诚邀您的加入!酒店将为您提供完善的福利、卓越的培训和广阔的发展空间。We strive to create outstanding team composed of elite hotel, we sincerely invite you to join us!The hotel will provide you with perfect benefits, excellent training and broad space for development.我们的福利Our BenefitsA.配有空调、电视及网络的员工公寓,距酒店步行仅5分钟 Equipped with air conditioning, TV and InternetB.齐全的床上用品 The complete beddingC.自助式洗衣房 Self-service laundry roomD.健身娱乐设施 Fitness entertainment facilitiesE.丰富多彩的员工活动 Various of employee activitiesF.集团内部酒店入住及餐饮员工价 Team Member benefit Room & Food&BeverageG.紧邻地铁1号线长虹路站 Adjacent to subway Line One 我们的培训及发展Our Learning and DevelopmentA.各种形式的语言及工作技能培训 Many kinds of languages and job skills TrainningB.希尔顿网络大学 Hilton Worldwide UniversityC.继任人发展计划 Success PlanD.人才培养计划 Talent planE.国内外姐妹酒店内部工作调转机会 Internal hotel transfer opportunity招聘时间:周一至周五 9:00-17:00招聘地点:常州新城希尔顿酒店(常州市武进区虹北路68号)交通:乘地铁1号线至长虹路站或69、74、75、319、320、501、B11、H4路至新城南都站下车后步行100米Interview Time: 9:00-17:00 From Monday to FridayInterview Place: No.68 Hongbei Road Wujin Area Changzhou CityTraffic: Subway Line One or NO.69、74、74A、74B、75、319、320、501、B11、H4 to Xincheng station.