招聘礼宾部主管/Concierge Supervisor_常州新城希尔顿酒店招聘信息-最佳东方

岗位职责：

1.执行与行李有关的工作程序，在礼宾司不在岗时, 代行其职责并确保礼宾部员工在工作中遵守工作程序。

2.协助礼宾司根据需要调配人力。

3.根据酒店标准培训所有礼宾部员工、评估表现、推荐晋升、办理员工调动及纪律惩戒。

4.向礼宾司反馈异常现象，需求要时向前厅经理、前厅副经理和宾客服务经理求助。

5.确保贵宾及希尔顿荣誉可会会员得到完善招待，其它客人得到机场接送服务。

6.尽量推荐酒店营业，改进服务，以便增加营业收入，降低成本。

7.完成公司领导交办的其他工作。

8.需要了解当地旅游文化，以及城市概况，为客人提供贴心服务。

岗位要求：

1.高中毕业或以上学历

2.至少1年礼宾主管级工作经验

3.流利英语

4.认同希尔顿企业文化

5.有良好的职业操守

6.严格遵守国家法律法规，执行企业各种规章制度

7.原则性强，职业化规范度高，具有良好的团队协作精神，出色的人际交往能力，诚实可靠、品行端正

8.具有较强的工作责任心和学习能力、良好的团队合作意识

9.酒店管理专业优先

10.金钥匙协会成员优先考虑

常州新城希尔顿酒店于2014年10月22日揭幕迎宾，是首家入驻常州的国际连锁五星级酒店。酒店以“让每一位客人倍感关怀重视及尊重”品牌理念，演绎享受旅程，极致体验新定义，让每一位客人都感受到热情好客的温暖。Hilton Changzhou was opened on October 22, 2014. It is the first international chain five-star hotel in Changzhou. With the brand concept of "let every guest feel more care, attention and respect", the hotel interprets the journey of enjoyment and the new definition of extreme experience, so that every guest can feel the warmth of hospitality.酒店坐落于武进区中心地带，地理位置极其便利，坐拥地铁 1号线双出口，毗邻多个购物广场，周边娱乐项目丰富多样。The hotel is located in the center of Wujin District. It is located in the center of Wujin District. It has double exits of Metro Line 1, adjacent to many shopping malls, and has rich and varied entertainment projects.酒店拥有299间现代化的客房和套房，房间内的全景落地窗可令宾客俯瞰整座城市的风光。5间风格迥异的餐厅与酒吧，完善的会议、宴会设施及健身设施，一应俱全的配套服务充分满足宾客商务休闲的需求。With 299 modern guest rooms and Suites, the panoramic French windows in the rooms give guests a panoramic view of the city. Five restaurants and bars with different styles, perfect conference, banquet and fitness facilities, and all kinds of supporting services fully meet guest business and leisure needs.我们着力打造由酒店精英组成的杰出团队，诚邀您的加入！酒店将为您提供完善的福利、卓越的培训和广阔的发展空间。We strive to create outstanding team composed of elite hotel, we sincerely invite you to join us!The hotel will provide you with perfect benefits, excellent training and broad space for development.我们的福利Our BenefitsA.配有空调、电视及网络的员工公寓，距酒店步行仅5分钟 Equipped with air conditioning, TV and InternetB.齐全的床上用品 The complete beddingC.自助式洗衣房 Self-service laundry roomD.健身娱乐设施 Fitness entertainment facilitiesE.丰富多彩的员工活动 Various of employee activitiesF.集团内部酒店入住及餐饮员工价 Team Member benefit Room & Food&BeverageG.紧邻地铁1号线长虹路站 Adjacent to subway Line One 我们的培训及发展Our Trainning and DevelopmentA.各种形式的语言及工作技能培训 Many kinds of languages and job skills TrainningB.希尔顿网络大学 Hilton Worldwide UniversityC.继任人发展计划 Success PlanD.人才培养计划 Talent planE.国内外姐妹酒店内部工作调转机会 Internal hotel transfer opportunity招聘时间：周一至周五 9:00-17:00招聘地点：常州新城希尔顿酒店（常州市武进区虹北路68号）交通：乘地铁1号线至长虹路站或69、74、75、319、320、501、B11、H4路至新城南都站下车后步行100米Interview Time: 9:00-17:00 From Monday to FridayInterview Place: No.68 Hongbei Road Wujin Area Changzhou CityTraffic: Subway Line One or NO.69、74、74A、74B、75、319、320、501、B11、H4 to Xincheng station.