招聘中餐厅运营经理_海口朗廷酒店招聘信息-最佳东方

SCOPE 范围

To administer the day to day operations of the restaurant outlet in such a manner as to maximize revenues and minimize costs with particular attention to complete guest satisfaction, colleague welfare, and profit margins.

管理餐厅每天的运营, 关注客人，提升顾客满意度,保障同事福利,尽可能在控制成本的基础上实现利润最大化。

PRINCIPAL RESPONSIBILITIES 主要职责

· Directly responsible for the restaurant area, ensuring a smooth running, profitable operation within the framework of the hotel.

直接全面负责整个餐厅的运营，保证餐厅营运顺畅，使酒店的运营处在一个收益的框架上

· Responsible for maintain the overall welfare of our colleagues by providing them with the training and resources to take care of our guests.

有责任去保障所有同事的福利，培训和资源，只有这样同事才能照顾好我们的客人。

· Achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure.

通过增加更多的收益和有效率的开支来完成预算目标以保持最大化利润。

· Be responsible for the monthly department Profit & Loss Statement.

每月召开部门会议陈述餐厅收益和未完成的指标。

OPERATIONS运营

· Periodically market food promotions with Executive Chinese Chef to improve guest satisfaction and increase sales revenue.

与中餐总厨做定期市场食品促销活动，以提高客户满意度并增加销售收入。

· Preparation of the yearly department budget by using history & forecasting/sales techniques to develop an aggressive budget that reflects the achievable capabilities.

参考历史纪录和销售预测系统来制定一份可行的部门年度指标。

· Accurately forecast business demands to ensure efficient staffing & beverage production.

正确的预计商业需求已确保最有效率的人员配备和饮料制作。

· To ensure the efficient scheduling of management & colleagues.

制定管理者和同事最有效率的排班表。

· To ensure the awareness & enforcement of all Langham’s policy and procedure.

认识和实施所有朗廷酒店的政策和程序。

· Be responsible for maintaining outlet safety and sanitation standards at all times.

时刻保持部门的安全和卫生设备的标准。

· Enforce operational Standards that are periodically reviewed & updated.

实施运营的标准，定期的复习和更新标准。

· Enforce sanitation checklist by having all outlets inspected on a monthly basis.

严格执行卫生设备检查，所有部门每月检查一次。

· Be responsible for asset management of all outlet property and facilities.

管理好部门所有有价值的资产和设备。

· Conduct a preventative maintenance inspection on a monthly basis.

每月进行一次预防性的餐厅设备的保修和维护。

· Above all, to lead by example through a “hands on” approach to motivate our colleagues to excel.

综上所述，要以身作则，为同事树立起良好的榜样，激励同事的工作热情。

HUMAN RESOURCES人力资源

· Develop and implement management training plans for subordinate managers & supervisors on a quarterly basis in conjunction with Human Resource Department.

与人力资源部合作，为下属经理和主管制定管理培训计划并及时实施。

· Be responsible for the execution of all colleague performance reviews in a professional and timely manner.

以专业的工作精神和眼光，审核同事的工作成绩。

· Be responsible for all aspects of colleague management including hiring, discipline in conjunction with the Director of F & B/Manager.

与餐饮部总监一起负责招聘同事，贯彻酒店规章制度。

· Conduct an effective monthly colleague meeting with minutes and P&A forwarded to the F & B and Human Resource Department.

每月完成一份有效的同事会议记录，并转抄给餐饮总监和人力资源部。

· Practice “open door” policy to all colleagues.

对每位同事实行开放式政策。

· All details regulatory framework refer to colleague Handbook.

所有规章制度请参照员工手册。

ADMINISTRATIVE行政管理

· Be responsible for all accounting and billing procedures in the restaurant and Banquet.

负责中餐厅和宴会的财务和账单的处理。

· Be responsible for the accurate supervision of the colleague time control and payroll systems by working with Finance and Human Resource Department.

精确管理好每位同事的加班时间和考勤，按时交给财务部和人力资源部。

· Periodically plan colleagues outside activity to promote teamwork.

定期的计划同事外出，促进团队合作精神。

· Promote positive inter-departmental relations through candid communication and cooperation.

通过坦率的交流和配合，积极的建立跨部门的沟通与合作关系。

· Respond to guest inquiries or concerns within 24 hours in what is deemed the appropriate manner.

关注客人的需求，在24小时内以适当的方式去回应。

· Be aware of accident prevention and help enforce safe working conditions. Zero accidents are our goal.

了解事故预防并加强工作安全，目标是零事故

Perform any duties assigned by the Management deemed necessary.

执行任何管理层委托的工作。

海南新瑞都实业投资有限公司盛华朗廷酒店投资的「海口朗廷酒店」是朗廷酒店集团在海南省的首家酒店。酒店位于海口市滨海大道77号，属于海口CBD的中心商圈，俯瞰万绿园，毗邻省政府，是海口标志性的建筑之一。酒店拥有249间时尚典雅的客房与套房，每一间客房都配有偌大的落地窗，将海滨的醉人美景一览无余。朗廷酒店集团作为鹰君集团有限公司的全资控股子公司，朗廷酒店集团旗下拥有一系列分属于朗廷酒店及度假酒店以及康得思品牌的酒店，同时还有超过30个已经确定或正在洽谈中的酒店项目横跨亚洲，欧洲、北美至中东地区。集团的名字源于传奇的伦敦朗廷酒店，该酒店为欧洲首家豪华酒店，近150年来一直是瑰丽住宿及卓越服务的典范。集团旗下酒店至今仍秉承伦敦朗廷酒店的传统，设计典雅高贵，挚诚待客，致力推陈出新，务求缔造令人眼前一亮的住宿体验。海口朗廷酒店将秉持朗廷品牌一贯的优雅传统，以热诚殷勤的待客之道，体现海口的独特魅力。公开招聘日：周一至周五时间：10:00-17:00携带物件：身份证原件及复印件，学历证原件及复印件，1张1寸彩色照片地点：海南省海口市滨海大道77号中环国际广场交通方式：地图精确搜索http://map.baidu.com/，可乘坐公交车至人民大会堂站或万绿园站下车，酒店位置在两站之间，距万绿园300米。了解更多朗廷国际酒店集团信息，欢迎浏览集团官方网站：http://www.langhamhospitalitygroup.com.cn/