Maintain complete knowledge of 对以下几项有深度了解
All Resort features and services.
度假酒店所有的特色和服务
All room types, rates, special package and promotions.
所有房型、房价、特别套餐和促销活动
Daily arrivals / departures / room availability.
每日到店/离店/可用客房
Scheduled in-house group activities.
编排店内团队活动
Maintain complete knowledge of all Front Office department policies / service procedures.
对前厅部的所有政策和服务程序始终保持深度了解
Complete daily walk-through of Front Office department areas observing the following and instructing designated personnel to rectify any organization deficiencies.
完成前厅部日常工作的巡视,观察各岗位员工的工作表现,及时指出异常并指导改正
Colleagues management - numbers, appearance and attitude.
同事的管理 – 人数、仪容仪表和态度
Operational cleanliness and maintenance.
运营的环境整洁和维护
Check the team grooming and attire and ensure all are in alignment with Resort’s standard.
检查团队的仪容仪表和着装确保符合度假酒店的标准
Inspect all front of house and heart of house in relevant areas.
检查所有前场和后台的相关区域
Review and respond to daily operational demands as it relates to the Resort.
复审并响应度假酒店的运营需要
Capella Tufu Bay, Hainan sets a new standard for luxury beachfront resorts in ChinaInspired by the ancient Maritime Silk Road, it offers luxury and privacyJean-michel Gathy and Bill Bensley's "Masterpiece of art"海南土福湾嘉佩乐度假酒店为中国奢华海滨度假酒店树立全新水准以古代海上丝绸之路为灵感呈献奢华私属谧境Jean-Michel Gathy和Bill Bensley两位设计大师联袂呈现的“艺术杰作”With the promise of "setting a new standard for China's luxury seaside resorts", Capella Tufu Bay,Hainan and Spa USES the ancient Maritime Silk Road as inspiration and unique creativity to create a private setting for its guests.秉承“为中国奢华海滨度假酒店树立全新水准”的承诺,海南土福湾嘉佩乐度假酒店以古代海上丝绸之路为灵感,以独特的创意巧思为宾客打造出一处私属谧境。Capella Tufu Bay,Hainan is the "masterpiece" of the world's top architect Jean-Michel Gathy and garden master Bill Bensley. Its architectural design from the ancient maritime silk road the legend of the past for inspiration, from packaging design to the dining experience, from the landscape layout to the menu design, from entertainment to the spa experience, the design of the hotel and the place of all the magnificent history of the ancient maritime silk road, lead the guests to open a "special maritime silk road tour".海南土福湾嘉佩乐度假酒店是由世界顶级建筑设计师Jean-Michel Gathy及园林造景大师Bill Bensley联袂呈现的“艺术杰作”。其建筑设计自古代海上丝绸之路的传奇往昔汲取灵感,从装潢设计到美食体验,从景观布局到菜单设计,从娱乐活动到水疗体验,酒店的设计所及之处无不将古代海上丝路的辉煌历史娓娓道来,带领宾客开启一场“非凡无比的海上丝路之旅”。地点:海南省陵水县英州镇土福湾度假区员工通道注意事项:请携带个人身份证原件。交通工具:可提前联系人力资源部乘坐酒店员工班车,班车停靠站在三亚市区内或林旺安置小区。