招聘Housekeeping Coordinator 客房协调员_海南葛洲坝实业有限公司嘉佩乐度假酒店招聘信息-最佳东方

Position Overview

The Housekeeping Coordinator is responsible for ensuring the department achieves the highest level of service delivery through effective communication and follow up. Critical aspects of the role are communicating room status, receiving & dispatching requests / tasks to all key contacts; ensuring a smooth and efficient operation of the department.

客房部协调员的主要职责是客房部每日运营的协调工作。客房部协调员负责通过高效的沟通和跟进确保部门达到最高的服务水平。这个角色在沟通客房状态、通过主要联系人接收和派发工作请求、确保部门顺畅的运行方面起到关键性作用。

The Role

Check and Read email ensuring that all work related information are noted and pass onto the Housekeeping Team Leader / Housekeeping Manager / Director of Housekeeping

检查并阅读所有邮件并确保将接收到与工作相关的所有信息传达给客房部主管、客房部经理、客房部总监

Allocate Room Assignments, and ensuring that important information such departure time and arrival times and any Special Requests are noted on Housekeeping Attendants and Team Leaders list and highlighted

为客房服务员分配工作，确保重要信息如退房时间、到达时间和任何特殊要求传达到客房服务员和主管，并对重要信息进行强调。

Answer all housekeeping office incoming telephone calls correctly recording messages and deliver promptly

接听所有客房部办公室的来电，做出正确的记录并及时传达

Maintain an accurate record of out of order, VIP, Long stay, repeat guest, expected arrivals and departures, function and group rooms, do not disturb rooms, guest profile

对客房的信息和客人信息如故障房、VIP、常住客人、熟客、预计到达和离店、功能房和团队房、请勿打扰房、客人档案等保持准确的记录

Ensure that all resort key procedures are followed carefully and maintain efficiently

确保仔细认真地遵守酒店的钥匙/房卡管理程序并有效地维护

Prepare the daily work allocation for room attendants and maintain all necessary books required for daily control

每天为客房服务员的工作分配做准备，并且维持对所有必要的工作内容进行纪要以便于管理监督

Talent Profile

Highly effective communication skills

高效的沟通能力

Excellent organization skills

良好的组织能力

Proficient in English

熟练的英语

Familiar with Microsoft Office: Word, Excel, PowerPoint

熟悉Microsoft办公软件：Word, Excel, PowerPoint

Approximately 1-year experience or newly graduate from university

要求约1年的工作经验或者大学应届毕业生

Capella Tufu Bay,Hainan sets a new standard for luxury beachfront resorts in ChinaInspired by the ancient Maritime Silk Road, it offers luxury and privacyJean-michel Gathy and Bill Bensley's "Masterpiece of art"海南土福湾嘉佩乐度假酒店为中国奢华海滨度假酒店树立全新水准以古代海上丝绸之路为灵感呈献奢华私属谧境Jean-Michel Gathy和Bill Bensley两位设计大师联袂呈现的“艺术杰作”With the promise of "setting a new standard for China's luxury seaside resorts", Capella Tufu Bay,Hainan and Spa USES the ancient Maritime Silk Road as inspiration and unique creativity to create a private setting for its guests.秉承“为中国奢华海滨度假酒店树立全新水准”的承诺，海南土福湾嘉佩乐度假酒店以古代海上丝绸之路为灵感，以独特的创意巧思为宾客打造出一处私属谧境。Capella Tufu Bay,Hainan is the "masterpiece" of the world's top architect Jean-Michel Gathy and garden master Bill Bensley. Its architectural design from the ancient maritime silk road the legend of the past for inspiration, from packaging design to the dining experience, from the landscape layout to the menu design, from entertainment to the spa experience, the design of the hotel and the place of all the magnificent history of the ancient maritime silk road, lead the guests to open a "special maritime silk road tour".海南土福湾嘉佩乐度假酒店是由世界顶级建筑设计师Jean-Michel Gathy及园林造景大师Bill Bensley联袂呈现的“艺术杰作”。其建筑设计自古代海上丝绸之路的传奇往昔汲取灵感，从装潢设计到美食体验，从景观布局到菜单设计，从娱乐活动到水疗体验，酒店的设计所及之处无不将古代海上丝路的辉煌历史娓娓道来，带领宾客开启一场“非凡无比的海上丝路之旅”。地点：海南省陵水县英州镇土福湾度假区员工通道注意事项：请携带个人身份证原件。交通工具：可提前联系人力资源部乘坐酒店员工班车，班车停靠站在三亚市区内或林旺安置小区。