• 带薪年假
• 包吃包住
• 英语培训
• 员工奖励认可
• 个人职业发展
• 酒店交叉培训
• 员工生日礼物
• 员工穿梭巴士
• 五险一金
• 岗位晋升

岗位职责/职位描述
Position Overview：
职位描述：

The Food & Beverage supervisor’s main responsibility is to promote team work and developing loyalty people by leading, supporting and coaching all service colleagues during preparation, service and after service. They represent the restaurant, the Resort and Capella Hotel brand and must be impeccably groomed with good posture and competent communications skills. The supervisor shall not only know the products and services the restaurant provides but also shall be able to answer any question the guest may have about other restaurants and the Resort.
 
餐饮部主管的主要职责是促进团队合作并培养有激情的员工，通过引导，支持及辅导所有的服务成员在准备，服务过程中及服务过后如何让客人感到惊喜。他们代表着餐厅及酒店的品牌形象，整洁的仪容仪表和良好的沟通能力是必备的。 

The Role：
岗位职责

1.  Is a passionate leader with a Can Do attitude, which gets respect by knowledge, guidance and fairness? A leader which service colleagues look up and practices an open-door policy to all colleague
富有激情的主管秉持着可以做到的态度，通过专业知识，指导和公平公正收到尊重。受到同事的尊敬并对所有的同事都敞开心扉。
2.  Ensures that all colleagues are assigned to service stations, have sufficient equipment and supplies and that tables in the restaurant are clean, well maintained and properly set up according to the meal period set up at all times
确保给所有同事分配好服务区域，有足够设备和物品使用，始终保持餐厅餐桌干净整洁并根据相应餐段进行摆台
3.  Supports and coaches service attendants in serving food and beverage to guest according to prescribed service standards and procedures of restaurant service with emphasis on quality, speed, accuracy and attention
根据既定的服务标准，支持和训练服务人员如何服务食物和酒水以及餐厅服务流程，重点强调质量，速度，准确性及将所有细节精益求精
4.   Is fully proficient on the Point of Sale system (POS), Restaurant Reservation procedures
精通使用POS系统和餐厅预订系统
5.   Checks the cleanliness and maintenance of equipment, fixtures, storage and service area and menus in the restaurant assigned and acts if rectification is necessary
检查及维护所分配区域餐厅设备，固定装置，仓库，服务区域及菜单的是否整洁，如有需要应及时修正
6.  Knowledgeable on all food and beverage menus of the restaurant including buffet
熟悉所有餐厅的菜单及酒水单，包括自助餐
7.  Initiates guest interaction through seeking feedback in order to personalize service
与客人互动，寻求客人反馈从而为客人制定个性化服务
8.  Takes accurate orders for all guests according to the given standard and practices suggestive selling to boost restaurant sales and checks the status of all orders and ensures that they are delivered within designated timelines
根据既定标准为客人准确的点单，练习进阶销售来增加餐厅收入，检查所有点单的状态，确保所有点单都按时上菜
9. Keeping the Assistant Manager updated on the challenges, orders, guest satisfaction, guest preferences and special requests.
确保副经理接收到最新的餐厅及宾客信息，包括困难，订单, 客人满意度，宾客喜好及特殊需求
10. Performs the other tasks assigned by the Assistant Manager whenever necessary
完成副经理分配的其他任务
11. Assists the Assistant Manager in recording the daily figures of the assigned area
协助副经理记录所负责区域的日常数据

Talent Profile：
任职资格：
Experience 经验: Approximately 2-3 years’ experience as Captain / Supervisor 2-3年及以上领班或主管相关岗位工作经验
Grooming 仪容仪表: All employees must maintain a neat, clean and well groomed appearance (specific standards available). 所有员工必须保持整洁干净的形象。
Other 其他: Additional language ability preferred. 具有其他语言能力将优先考虑。

Capella Tufu Bay,Hainan sets a new standard for luxury beachfront resorts in ChinaInspired by the ancient Maritime Silk Road, it offers luxury and privacyJean-michel Gathy and Bill Bensley's "Masterpiece of art"海南土福湾嘉佩乐度假酒店为中国奢华海滨度假酒店树立全新水准以古代海上丝绸之路为灵感呈献奢华私属谧境Jean-Michel Gathy和Bill Bensley两位设计大师联袂呈现的“艺术杰作”With the promise of "setting a new standard for China's luxury seaside resorts", Capella Tufu Bay,Hainan and Spa USES the ancient Maritime Silk Road as inspiration and unique creativity to create a private setting for its guests.秉承“为中国奢华海滨度假酒店树立全新水准”的承诺，海南土福湾嘉佩乐度假酒店以古代海上丝绸之路为灵感，以独特的创意巧思为宾客打造出一处私属谧境。Capella Tufu Bay,Hainan is the "masterpiece" of the world's top architect Jean-Michel Gathy and garden master Bill Bensley. Its architectural design from the ancient maritime silk road the legend of the past for inspiration, from packaging design to the dining experience, from the landscape layout to the menu design, from entertainment to the spa experience, the design of the hotel and the place of all the magnificent history of the ancient maritime silk road, lead the guests to open a "special maritime silk road tour".海南土福湾嘉佩乐度假酒店是由世界顶级建筑设计师Jean-Michel Gathy及园林造景大师Bill Bensley联袂呈现的“艺术杰作”。其建筑设计自古代海上丝绸之路的传奇往昔汲取灵感，从装潢设计到美食体验，从景观布局到菜单设计，从娱乐活动到水疗体验，酒店的设计所及之处无不将古代海上丝路的辉煌历史娓娓道来，带领宾客开启一场“非凡无比的海上丝路之旅”。地点：海南省陵水县英州镇土福湾度假区员工通道注意事项：请携带个人身份证原件。交通工具：可提前联系人力资源部乘坐酒店员工班车，班车停靠站在三亚市区内或林旺安置小区。