• 带薪年假
• 包吃包住
• 英语培训
• 员工奖励认可
• 个人职业发展
• 酒店交叉培训
• 员工生日礼物
• 员工穿梭巴士
• 五险一金
• 岗位晋升

Position Overview：
职位描述：

To keep a proper record of all amounts due to the hotel from guests, concessionaires, tenants, credit card companies and employees. Although not responsible to the Credit Manager, it will be necessary for the two to work closely together in following up on overdue accounts.
保持对于所有酒店顾客、特许公司、住户、信用卡公司和员工所欠账务的合理记录。尽管不对信贷管理负责，但应与信贷经理紧密合作以跟进拖欠款项。


The Role：
岗位职责

To keep a proper and accurate record of all amounts due to the hotel.
保持对酒店所有应收账款的合理和正确的记录。
To ensure that accounts and statements are rendered on a timely basis.
确保账务和报表及时提供。
Ensures the maintenance of an accurate record of all monies due to the hotel from (but not limited to) guests, groups, crew, banquets, employees and credit card companies.
确保对拖欠酒店款项的(不仅限于)客人、团体、工作人员、宴会、雇员和信用卡公司进行准确的记录。
Ensures the accuracy of all charges made to the various accounts on a daily basis.
确保掌握每天各个账户的准确性。
Checks the daily travel agents report ensuring the accurate amount of travel agents commission is paid, and paid only to authorised travel agents;
检查每日旅行社报告，确保旅行社佣金被准确支付，且只支付给被授权的旅行社。
To check back up documentation against invoices to ensure the accuracy of all information prior to it been sent out.
检查账单的支持文件，确保在账单发出前，所有信息均准确。
To reconcile the credit card transmissions to the PMS and POS on a daily basis.
调节每天传输到PMS和POS机的信用卡付款。
Respond to queries from guests and creditors and follow up outstanding commission enquiries from travel agents.
回应顾客和债权人的疑问，并跟进旅行社拖欠佣金的查询。
Ensures that the necessary documentation is submitted with invoices to substantiate charges and to ensure payment is made on a timely basis.
确保递交账单和必要文件以证明收费并确保及时付款。
Ensure that accounts, statements and follow up letters are sent on a timely basis.
确保及时发送账户，账单及跟进信件。
Ensure that the necessary information in regard to overdue accounts is supplied to the proper persons for follow up (i.e. Credit Manager or Director of Finance).
确保有关拖欠账款的必要信息已提供给适当的人负责跟进(比如，信贷经理或财务总监)。
All advance deposits to be checked in PMS on a daily basis and any usage of advance deposits to be reconciled and balanced on a daily basis.
每天在PMS上检查，调节和平衡所有预付款。
Balance all subsidiary accounts receivable ledgers to the appropriate control accounts monthly and prepare aged trial balances of all accounts receivable ledgers (including employee’s accounts receivable).
每月平衡所有子公司账户应收分类账到合适的控制账户,并准备所有应收账户账龄的试算表（包括员工的应收账款）。
Prepare all necessary reports in regard to accounts receivable.
准备所有关于应收账款的必要报告.。
Assists the Chief Accountant with month end procedures.
协助总账会计有关月末关账流程的事宜。
Attends monthly credit meetings.
参与每月信贷会议。
Handle employee ledger which include steward sales, payroll deduction and statement, subsequently preparing allowance vouchers to cover discounts/adjustment.
处理员工挂账，包括库存销售，工资扣除及账单，随后准备折扣凭证以做折扣/调整。
Maintains an adequate and up to date filing system.
维护适当的并且最新的数据档案系统。
Is flexible in relation to working hours, particularly around month end.
灵活的工作时间，特别是在月末。
 Handles all requests and enquiries in a timely, efficient and friendly manner.
及时、有效、友好地处理所有要求和询问。
Minimises the risks of accidents and workers compensation costs by ensuring the correct work practises are used and that the area is safe from hazards.
确保正确的工作实践及该工作区域的安全不受危害，使得意外的风险和员工赔偿费用最小化。
To perform any additional tasks assigned to ensure that the hotel functions smoothly.
执行一切额外的工作，以确保酒店顺利运作。
Refund to clients on timely manner with proper approval from concerned department and DOF
及时处理客户退款，并保证每笔退款均有相关部门及财务总监的批准。
 

Talent Profile：
任职资格：

1.本科以上学历
2.需财务专业或财务相关工作经验，或具有与此相当的教育与工作经验结合的背景；
3.具备一定的写作能力和应变处理问题的能力。

ABOUT CAPELLA HOTELS AND RESORTS关于嘉佩乐酒店及度假村：‍The Capella Hotels and Resorts constellation consists of properties located in Singapore, Sydney, Ubud, Bangkok, Hanoi, Taibei, Macau, Shanghai, and Hainan. Future openings include exciting destinations such as Kyoto, Riyadh, Nanjing, Shenzhen ,Florence and South Korea. The exceptional hospitality brand, taking its name from the brightest star of the Auriga constellation, shines a spotlight on local heritage, culture and community whilst crafting authentic guest experiences with the highest level of personalised service and combining a legacy of thoughtful design. Capella was named the Best Hotel Brand in the Travel + Leisure ‘World’s Best Awards’ for 2023 and 2024. Capella Bangkok and Capella Singapore earned the distinction of being included in The World’s 50 Best Hotels in 2023 and 2024, with Capella Bangkok named The World’s Best Hotel and Asia’s Best Hotel in 2024, with Côte by Mauro Colagreco elevated to Two MICHELIN Stars for 2025. Capella Hotels and Resorts is a member of GHA DISCOVERY, a multi-brand loyalty programme representing a collection of 40 independent hotel brands over 100 countries worldwide.For more information, visitcapellahotels.com嘉佩乐酒店及度假村旗下目前拥有位于新加坡、乌布、曼谷、河内、悉尼、台北、澳门、上海、海南土福湾等目的地的9家奢华度假酒店。计划即将于南京、深圳、京都、利雅得、首尔、南京、深圳、佛罗伦萨、韩国等目的地陆续璀璨揭幕新酒店。秉承卓越的嘉佩乐品牌专注于为宾客打造地道本真的文化体验，将精心设计的传奇建筑与细致周到的温暖匠心服务融为一体。嘉佩乐酒店及度假村荣获 Travel+ Leisure杂志美国版 2023 及2024 年度世界旅行奖全球最佳酒店品牌的殊荣。曼谷嘉佩乐酒店和新加坡嘉佩乐酒店荣登 2023 年及 2024年的全球 50 Best酒店榜单，其中曼谷嘉佩乐酒店在 2024年荣膺全球酒店榜单和亚洲酒店榜单的榜首，其Côte by Mauro Colagreco 餐厅摘得了 2025 泰 国米其林餐厅指南二星荣誉。嘉佩乐酒店及度假村是全球酒店联盟 DISCOVERY的成员之一，其宾客忠诚计划覆盖全球超过100 个国家的 40 家奢华酒店品牌。更多详情，敬请登录www.capellahotels.com.cn。