Housekeeping Supervisor 客房楼层主管
4.5千-5千
投递简历
发布于 10-28
Housekeeping Supervisor 客房楼层主管
4.5千-5千
三亚 | 2年以上 | 中专 | 招2人
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职位描述

Position Overview:

职位描述:

Performall tasks and responsibilities related to orchestrating and producing animmaculate clean resort for our guest and colleagues.  The Housekeeping Team Leader supervise, trainand inspect the performance of Housekeeping Attendants, Turndown Attendants andHouseman, ensuring that all procedures are completed to the resort operatingstandards.  Assist other areas in thedepartment where necessary to ensure optimum quality service to guests andcolleagues.  Promote a positive andfriendly environment in the department.

通过做好所有的任务和相关职责,为我们的客人和同事精心打造一个一尘不染的度假酒店。客房部主管指导、培训和检查客房服务员、开夜床服务员和后勤服务员的工作,确保所有的工作流程都是按照酒店的运营标准完成。如有需要,则要协助部门其它区域的工作,从而达到最佳的对客和同事的服务。在部门推动建立一个正面积极而又友善的工作环境。

The Role:

岗位职责

1.     Verify room status, report discrepant rooms;prioritize and update status of checkout rooms

核实房态,上报差异房;优先更新退房的房态

2.     Ensure that assigned colleague has reported towork; document any late or absent colleagues

确保排了班的同事按时到岗,记录迟到或缺席的同事


3.     Prepare and distribute assignment sheets toassigned colleague and review priorities

准备并给同事分配工作安排表并回顾工作重点

4.     Assign designated guest room keys and phones

分配指定的房卡和电话

5.     Communicate additions or changes to theassignment sheets as they arise throughout the shift.

在整个当班过程中对于附加的工作进行沟通并更改工作安排

6.     Check Room Attendant's carts for propersupplies, neatness, cleanliness and mechanical problems.

检查客房服务员的工作车,清洁用品是否正确、是否摆放整齐,是否有机械问题

7.     Update room status after approving cleanlinessand condition in accordance with departmental standards

在根据部门规定的标准查房后更新房态

8.     Check Do Not Disturb rooms in accordance withresort procedures and verify status

根据度假酒店的程序检查免打扰房间并核实状态

9.     Complete work orders for maintenance repairs.Contact Engineering directly for urgent repairs

完成工程单的申请流程,对于紧急的维修需要直接联系工程部

10.  Performs otherduties as assigned by Director of Housekeeping

完成客房部总监分配的其它任务


Talent Profile:

任职资格:


Education 学历:  High School and above高中学历以上

Experience 经验: 1 year related workingexperiences is expected. 一年相关工作经验

Grooming 仪容仪表: Allemployees must maintain a neat, clean and well groomed appearance (specificstandards available). 所有员工必须保持整洁干净的形象。

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公司地址
中国海南省陵水县英州镇土福湾度假区
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韩晓春
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
Capella Tufu Bay, Hainan sets a new standard for luxury beachfront resorts in ChinaInspired by the ancient Maritime Silk Road, it offers luxury and privacyJean-michel Gathy and Bill Bensley's "Masterpiece of art"海南土福湾嘉佩乐度假酒店为中国奢华海滨度假酒店树立全新水准以古代海上丝绸之路为灵感呈献奢华私属谧境Jean-Michel Gathy和Bill Bensley两位设计大师联袂呈现的“艺术杰作”With the promise of "setting a new standard for China's luxury seaside resorts", Capella Tufu Bay,Hainan and Spa USES the ancient Maritime Silk Road as inspiration and unique creativity to create a private setting for its guests.秉承“为中国奢华海滨度假酒店树立全新水准”的承诺,海南土福湾嘉佩乐度假酒店以古代海上丝绸之路为灵感,以独特的创意巧思为宾客打造出一处私属谧境。Capella Tufu Bay,Hainan is the "masterpiece" of the world's top architect Jean-Michel Gathy and garden master Bill Bensley. Its architectural design from the ancient maritime silk road the legend of the past for inspiration, from packaging design to the dining experience, from the landscape layout to the menu design, from entertainment to the spa experience, the design of the hotel and the place of all the magnificent history of the ancient maritime silk road, lead the guests to open a "special maritime silk road tour".海南土福湾嘉佩乐度假酒店是由世界顶级建筑设计师Jean-Michel Gathy及园林造景大师Bill Bensley联袂呈现的“艺术杰作”。其建筑设计自古代海上丝绸之路的传奇往昔汲取灵感,从装潢设计到美食体验,从景观布局到菜单设计,从娱乐活动到水疗体验,酒店的设计所及之处无不将古代海上丝路的辉煌历史娓娓道来,带领宾客开启一场“非凡无比的海上丝路之旅”。地点:海南省陵水县英州镇土福湾度假区员工通道注意事项:请携带个人身份证原件。交通工具:可提前联系人力资源部乘坐酒店员工班车,班车停靠站在三亚市区内或林旺安置小区。
中国海南省陵水县英州镇土福湾度假区
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