• 带薪年假
• 包吃包住
• 英语培训
• 员工奖励认可
• 个人职业发展
• 酒店交叉培训
• 员工生日礼物
• 员工穿梭巴士
• 五险一金
• 岗位晋升

Position Overview：
职位描述：
Maximize rooms sales and Resort revenue inassociation with Sales and Marketing through Inventory Control and otherrevenue generating departments to meet or exceed the budgeted segment roomrevenue and occupancy for the Resort while delivering customer service in linewith Capella brand standards; maximize the team productivity through the use ofmultiple skill e.g. telephone communication skill and Reservation System andscheduling to meet the financial goals of the business as well as theexpectations of Residents. Maximize sales opportunities and grow business sharefrom domestic, national and international leisure business by cross selling forCapella.
通过与市场销售部以及其他创收部门的合作将客房销售和酒店收益最大化，使其达到并超过预期，同时向客人提供符合嘉佩乐的品牌标准的服务；通过多种工作技能使团队产量最大化，例如：电话沟通技巧，预订系统，从而满足业务和财务目标。 通过交叉销售嘉佩乐的所有酒店增加销售机会，并扩张国内和国际的市场份额。

The Role：
岗位职责

1.    Administer the loading of all new rates into the relevant reservationsystems, including testing and deployment.
将所有新价格输入相关预订系统，包括测试和实施。
2.    Leverage the communication with Rooms on checking room-typeavailability to maximize rooms sales, yield and average room rate throughupselling and other inventory and rate management initiatives.
与房务部沟通并检查可售房型，从而将客房销量最大化，并通过增销平衡和管控房价。
3.    Reinforce the processing of individual and group reservations, roominglists, waitlists and other reservations according to the Resort Policies andProcedures.
根据酒店政策和操作程序处理散客预订、团队预订、分房表、等待清单以及其他预订。
4.    Ensure the proper handling of all overbooking situations and waitlistedbusiness, working closely with the relevant departments.
确保正确处理超售和等待业务的情况，并和相关部门紧密合作。
5.    Manage and enhance detailed knowledge of Opera System; ensure databaseif professionally managed and kept up to date.
管理并加强对Opera系统的了解；确保能够专业地管理并及时更新数据库。


Talent Profile：
任职资格：

Education 学历: High School and above高中学历及以上
Experience 经验: Approximately 1year experience or newly graduate from university 约1年的工作经验，或应届毕业生
Licenses or certificates证书: No speciallicenses required. 不需要特别证书
Grooming 仪容仪表: I present a professional image according to established standards根据标准要求展示专业形象

ABOUT CAPELLA HOTELS AND RESORTS关于嘉佩乐酒店及度假村：‍The Capella Hotels and Resorts constellation consists of properties located in Singapore, Sydney, Ubud, Bangkok, Hanoi, Taibei, Macau, Shanghai, and Hainan. Future openings include exciting destinations such as Kyoto, Riyadh, Nanjing, Shenzhen ,Florence and South Korea. The exceptional hospitality brand, taking its name from the brightest star of the Auriga constellation, shines a spotlight on local heritage, culture and community whilst crafting authentic guest experiences with the highest level of personalised service and combining a legacy of thoughtful design. Capella was named the Best Hotel Brand in the Travel + Leisure ‘World’s Best Awards’ for 2023 and 2024. Capella Bangkok and Capella Singapore earned the distinction of being included in The World’s 50 Best Hotels in 2023 and 2024, with Capella Bangkok named The World’s Best Hotel and Asia’s Best Hotel in 2024, with Côte by Mauro Colagreco elevated to Two MICHELIN Stars for 2025. Capella Hotels and Resorts is a member of GHA DISCOVERY, a multi-brand loyalty programme representing a collection of 40 independent hotel brands over 100 countries worldwide.For more information, visitcapellahotels.com嘉佩乐酒店及度假村旗下目前拥有位于新加坡、乌布、曼谷、河内、悉尼、台北、澳门、上海、海南土福湾等目的地的9家奢华度假酒店。计划即将于南京、深圳、京都、利雅得、首尔、南京、深圳、佛罗伦萨、韩国等目的地陆续璀璨揭幕新酒店。秉承卓越的嘉佩乐品牌专注于为宾客打造地道本真的文化体验，将精心设计的传奇建筑与细致周到的温暖匠心服务融为一体。嘉佩乐酒店及度假村荣获 Travel+ Leisure杂志美国版 2023 及2024 年度世界旅行奖全球最佳酒店品牌的殊荣。曼谷嘉佩乐酒店和新加坡嘉佩乐酒店荣登 2023 年及 2024年的全球 50 Best酒店榜单，其中曼谷嘉佩乐酒店在 2024年荣膺全球酒店榜单和亚洲酒店榜单的榜首，其Côte by Mauro Colagreco 餐厅摘得了 2025 泰 国米其林餐厅指南二星荣誉。嘉佩乐酒店及度假村是全球酒店联盟 DISCOVERY的成员之一，其宾客忠诚计划覆盖全球超过100 个国家的 40 家奢华酒店品牌。更多详情，敬请登录www.capellahotels.com.cn。