• 带薪年假
• 包吃包住
• 英语培训
• 员工奖励认可
• 个人职业发展
• 酒店交叉培训
• 员工生日礼物
• 员工穿梭巴士
• 五险一金
• 岗位晋升

Position Overview：

The main responsibility
of the Assistant Manager, Restaurant is for the day-to-day restaurant
operation, directly responsible of team performance and standards of quality. They respectfully leading, supporting and coaching all
service colleagues during preparation, service and after service. They
represent the restaurant, the Resort and Capella Hotel Group brand and shall be
always impeccably groomed with good posture and sophisticated communications
skills. They take pride and responsibility on assisting the restaurant manager in
the overall management of the restaurant related to service, guest experiences,
journeys, training of colleagues, sales and financial results.
餐厅副经理的主要职责是协助餐厅经理负责餐厅日常运营，促进团队合作并确保服务质量，通过引导，支持及辅导所有的服务成员在准备时，服务中及服务过后如何让客人感到惊喜。他们代表着餐厅及酒店和嘉佩乐集团的品牌形象，整洁的仪容仪表和良好的沟通能力是必备的。
他们负责协助餐厅经理全面管理餐厅相关服务，客户体验，旅程，培训员工，销售及财务结果


The Role：

1.    Reports directly to the Restaurant Manager and represents in absence
直接汇报给餐厅经理并在其不在时代表他
2.    Provide functional assistance and direction to the F&B operation as
assigned
协助及指导相关餐饮营运
3.    Assists the Manager, Restaurant in maximizing profitability by
enhancing sales, control cost and preparing annual operating budget
通过提高销售，控制成本和准备年度运营预算来帮助餐厅经理实现利润最大化
4.    Co-ordinate functions and activities with all Resort department heads
协助酒店各部门负责人进行相关营运和活动
5.    Is passionate about his role and creates a sound, strong, respectful
and thoughtful relationship with all colleagues and helps them to develop to
their maximum potential
对自己的工作充满激情，与所有同事建立起良好的、强烈的、相互尊重和体贴的关系，并帮助他们发展到最大的潜能
6.    Keep the Manager, Restaurant informed on all items of relevance and
interest
确保餐厅经理了解所有相关和感兴趣的项目
7.    Ensures that every guest is being proactively engaged by all
colleagues, receives service to perfection and leaves the restaurant with a
great memory
确保所有同事都积极与客人互动，为客人提供完美的服务并在离开时留下美好回忆
8.    Fully proficient about the Unique Selling Points of the Resort to
answer questions and provide accurate information to the guest concerning the
facilities, restaurants, their products and services. Knowledgeable of all food
and beverage items in the menus, promotions and their preparation
充分了解酒店的独特卖点以回答客人提问，向客人提供有关设施、餐厅、产品和服务的准确信息。了解菜单上的所有食品和饮料，促销和制作方式
9.    Overviews the service and is proactive in coaching, mentoring and
training of colleagues to achieve highest guest service standards
关注服务并积极指导，监督及培训同事实现最高服务标准
10.  Ensures that colleagues report on duty punctually, perfectly groomed
and understand expectations at work
确保同事准时到岗上班，保持良好的仪容仪表及了解工作要求
11.  Assists the Manager, Restaurant in analyzing menus and products of
competitive restaurants
协助餐厅经理分析竞争对手菜单及产品
12.  Supports the Manager, Restaurant in all his duties such as planning and
executing the Event Services operations, Learning & Development matters 
支持餐厅经理各项工作职责，包括计划及执行宴会活动，培训相关工作
13.  Mindful on scheduling as per business needs, respects colleague’s preferences
whenever applicable 
根据生意需求安排工作行程，在适当的时候尊重同事的喜好
14.  Actively engages guests and seeks feedback and handles it in a
respectful manner to guest’s satisfaction, follows up to ensure that a repeated
feedback is prevented and informs the Manager accordingly
主动与客人交流，寻求反馈，并以尊重的态度对待客人的满意度
15.  Assists the Manager, Restaurant to inspect the physical condition of
the whole restaurant and follows up with Engineering to ensure maintenance and
repairs are taken care of in a timely manner
协助餐厅经理进行巡查餐厅物理状态，并及时汇报给工程部以确保及时维护和维修
16.  Is competent in F&B Divisional and Resort policies, standards and
procedures
遵循在餐饮部和酒店政策、标准和程序
17.  Analyzes, identifies and solves problems in service in a professional
manner
专业的分析，识别及解决服务相关问题
18.  Performs other duties as assigned by Manager or Resort management
完成经理或酒店管理层分配的其他工作
19.  Checks and ensures the timely submission of the relevant daily reports
at the end of each shift
检查并确保在每次轮班结束时及时提交相关的报告
20.  Supports the Manager, Restaurant in conducting daily CTE，Line-up and on the job trainings
支持餐厅经理进行每日例会,追求卓越内容以及在职培训
21.  Establishes strong, thoughtful and respectful ties and communication
with related departments to support each other and get things done
建立强有力的、有思想的、相互尊重的关系，并与相关部门进行沟通，相互支持，完成工作
22.  Prepares for and attends the daily F&B Meeting in the absence of
the Manager, Restaurant, and all other training sessions and meetings required
for the position
当餐厅经理休假时，准备及代表餐厅经理参加餐饮部每日会议，以及其他所需参加的培训和会议
23.  Takes ownership on all assets, controls, reports breakage and losses in
the restaurant, reports them to Manager, Restaurant and collaborates with
respective departments on future preventive measures
负责所有资产，控制和汇报餐厅的破损及丢失，汇报给餐厅经理以便于制定未来的预防措施
24.  Analyzes in conjunction with Manager, Restaurant operational costs and
implements cost savings procedures of controllable costs in relation to service
operation
与餐厅经理一同分析餐厅营运成本并通过控制相应营运成本实现成本节约
25.  Knows and understands the job description of all positions within the
restaurant and is capable to perform and train all tasks as required
了解餐厅所有职位的岗位职责并针对相应需求提供完成所需任务的培训
26.  Directs all efforts in service to maintain all service standards
established for food and beverage service to create defect free experience to
our guests.
指导及维护所有既定餐饮服务标准以求为宾客创造完美无瑕疵的体验
27.  Knowledgeable on first aid, safety and security procedures affecting
the restaurant and Resort
熟知餐厅及酒店急救，安全及保安程序
28.  Competent with Restaurant Reservation - and Point of Sale (POS)
systems, control procedures in food and beverage cost control and cashiering
负责餐厅预订及POS系统，成本控制及收银工作
29.  Knows the requisition point and par stock level for all supplies for
the restaurant
了解餐厅所有物品的需求量及最低库存标准
30.  Communicates openly with all colleagues, keeps them informed and
involved in decision making and assists them in their assignments
























































































































与同事保持开放式沟通，告知并让其参与决策过程中并协助其完成工作


Talent Profile：

Good presentation and communication skills.
良好的展示及沟通技巧
Good organization skills.
良好的组织技巧
English Fluent in both writing and speaking. 
流利的英语说、写能力
Familiar with Microsoft Office: Word, Excel, PowerPoint.
熟悉微软办公自动化软件，Word, Excel, PowerPoint
High energy level with presentation skills.
具备优秀展示技巧
Basic Resort knowledge.
掌握基本酒店产品知识
Basic Training Skills.


























基本培训技巧                                                   

ABOUT CAPELLA HOTELS AND RESORTS关于嘉佩乐酒店及度假村：‍The Capella Hotels and Resorts constellation consists of properties located in Singapore, Sydney, Ubud, Bangkok, Hanoi, Taibei, Macau, Shanghai, and Hainan. Future openings include exciting destinations such as Kyoto, Riyadh, Nanjing, Shenzhen ,Florence and South Korea. The exceptional hospitality brand, taking its name from the brightest star of the Auriga constellation, shines a spotlight on local heritage, culture and community whilst crafting authentic guest experiences with the highest level of personalised service and combining a legacy of thoughtful design. Capella was named the Best Hotel Brand in the Travel + Leisure ‘World’s Best Awards’ for 2023 and 2024. Capella Bangkok and Capella Singapore earned the distinction of being included in The World’s 50 Best Hotels in 2023 and 2024, with Capella Bangkok named The World’s Best Hotel and Asia’s Best Hotel in 2024, with Côte by Mauro Colagreco elevated to Two MICHELIN Stars for 2025. Capella Hotels and Resorts is a member of GHA DISCOVERY, a multi-brand loyalty programme representing a collection of 40 independent hotel brands over 100 countries worldwide.For more information, visitcapellahotels.com嘉佩乐酒店及度假村旗下目前拥有位于新加坡、乌布、曼谷、河内、悉尼、台北、澳门、上海、海南土福湾等目的地的9家奢华度假酒店。计划即将于南京、深圳、京都、利雅得、首尔、南京、深圳、佛罗伦萨、韩国等目的地陆续璀璨揭幕新酒店。秉承卓越的嘉佩乐品牌专注于为宾客打造地道本真的文化体验，将精心设计的传奇建筑与细致周到的温暖匠心服务融为一体。嘉佩乐酒店及度假村荣获 Travel+ Leisure杂志美国版 2023 及2024 年度世界旅行奖全球最佳酒店品牌的殊荣。曼谷嘉佩乐酒店和新加坡嘉佩乐酒店荣登 2023 年及 2024年的全球 50 Best酒店榜单，其中曼谷嘉佩乐酒店在 2024年荣膺全球酒店榜单和亚洲酒店榜单的榜首，其Côte by Mauro Colagreco 餐厅摘得了 2025 泰 国米其林餐厅指南二星荣誉。嘉佩乐酒店及度假村是全球酒店联盟 DISCOVERY的成员之一，其宾客忠诚计划覆盖全球超过100 个国家的 40 家奢华酒店品牌。更多详情，敬请登录www.capellahotels.com.cn。