• 带薪年假
• 包吃包住
• 英语培训
• 员工奖励认可
• 个人职业发展
• 酒店交叉培训
• 员工生日礼物
• 员工穿梭巴士
• 五险一金
• 岗位晋升

TheRole 岗位职责：
1.Full working understanding Vision andMission, SOP(s).
完全了解愿景和使命及标准操作流程
2.Extensive knowledge of the resort andsurrounding areas.
熟知酒店和周边
3.Read arrival report, email, guests’profiles, group resumes, update F&B / SPA promotions.
阅读抵店报表、邮件、客史资料、团队摘要、F&B/SPA最新推广
4.Read handover file, note down importantguests’ information for use and or follow-ups.
阅读交接班文件，记录重要客人的信息来备用和/或跟进
5.Remember the daily events held in theresort to escort guests to the relevant venues.
掌握每日酒店活动以便引领客人到达指定地点
6.Take in-depth handover from previous shiftand ensure follow-ups are carried through.
同上一班次深入交接并确保进行跟进
7.Clean and maintain all service equipmentand assigned area.
清理和维护所有服务设备和所分划的区域
8.Rooming list is created accurately everymidnight and updated before start of afternoon shift.
每晚创建准确的房间名单并在中班开始前更新
9.Set-up all arrivals accordingly to guestpreferences.
根据客人喜好准备所有的预抵
10.Check-in all guests and offer a detailedroom orientation of the Room, Suite, Villa and Resort.
办理所有客人的入住，提供详细的客房、套房、别墅和酒店介绍
11.Service all in-house and take note of guestpreferences and customize.
服务所有在住房间并记录客人喜好和习惯
12.Check out all departures Rooms, Suites andVillas.
办理所有离店客房、套房和别墅的退房

TalentProfile任职资格：
1.Be familiar with the daily operations ofthe Front Office Department. 
熟悉前厅部日常运行
2.Be able to communicate with guests inRussian and possess good communication skills.
能使用俄语与客人交流，具备良好的沟通能力 
3.Have excellent problem-solving abilities.
良好的问题解决能力

Capella Tufu Bay, Hainan sets a new standard for luxury beachfront resorts in ChinaInspired by the ancient Maritime Silk Road, it offers luxury and privacyJean-michel Gathy and Bill Bensley's "Masterpiece of art"海南土福湾嘉佩乐度假酒店为中国奢华海滨度假酒店树立全新水准以古代海上丝绸之路为灵感呈献奢华私属谧境Jean-Michel Gathy和Bill Bensley两位设计大师联袂呈现的“艺术杰作”With the promise of "setting a new standard for China's luxury seaside resorts", Capella Tufu Bay,Hainan and Spa USES the ancient Maritime Silk Road as inspiration and unique creativity to create a private setting for its guests.秉承“为中国奢华海滨度假酒店树立全新水准”的承诺，海南土福湾嘉佩乐度假酒店以古代海上丝绸之路为灵感，以独特的创意巧思为宾客打造出一处私属谧境。Capella Tufu Bay,Hainan is the "masterpiece" of the world's top architect Jean-Michel Gathy and garden master Bill Bensley. Its architectural design from the ancient maritime silk road the legend of the past for inspiration, from packaging design to the dining experience, from the landscape layout to the menu design, from entertainment to the spa experience, the design of the hotel and the place of all the magnificent history of the ancient maritime silk road, lead the guests to open a "special maritime silk road tour".海南土福湾嘉佩乐度假酒店是由世界顶级建筑设计师Jean-Michel Gathy及园林造景大师Bill Bensley联袂呈现的“艺术杰作”。其建筑设计自古代海上丝绸之路的传奇往昔汲取灵感，从装潢设计到美食体验，从景观布局到菜单设计，从娱乐活动到水疗体验，酒店的设计所及之处无不将古代海上丝路的辉煌历史娓娓道来，带领宾客开启一场“非凡无比的海上丝路之旅”。地点：海南省陵水县英州镇土福湾度假区员工通道注意事项：请携带个人身份证原件。交通工具：可提前联系人力资源部乘坐酒店员工班车，班车停靠站在三亚市区内或林旺安置小区。