Job description 工作职责:
1、全面负责酒店联盟渠道与本酒店收益管理,统筹定价、房量、渠道、预测及团队业务策略,联动集团与联盟伙伴实现RevPAR、ADR 及市场份额持续提升,保障酒店收益优化
Overall responsible for hotel cluster channel and overall hotel revenue management, manage pricing, inventory, distribution, forecasting and group business strategies, cooperate with the Group and cluster partners to continuously improve RevPAR, ADR and market share, and maximize hotel revenue.
2、收益策略与预测|Revenue Strategy & Forecasting
制定周 / 日预测与动态定价,优化客源结构与房量管控,确保旺季溢价、淡季转化,达成收益目标。
Develop weekly/daily forecasts and dynamic pricing, optimize market segment mix and inventory control, ensure high-season premium and low-season conversion to achieve revenue goals.
3、渠道与价格管理|Channel & Rate Management
统筹集团、联盟、OTA、GDS 等全渠道价格一致性与房态同步,分析渠道效能,提升高收益渠道占比。
Manage rate parity and inventory synchronization across Group, cluster hotels, OTA, GDS and all channels, analyze channel performance and increase high-yield channel ratio.
4、团队业务管控|Group Business Control
审核团队房价与房量,管控预留、截单、洗房及免升 / 免房,确保收益优化。
Review group rates and rooms, manage blocks, cut-off dates, wash-down, upgrades and comp rooms; strictly control yield discipline for revenue maximized.5、市场与竞品分析|Market & Competition Analysis
监控市场趋势、竞品房价 / 入住率 / RevPAR,输出分析并制定应对策略。
Monitor market trends, competitor’s rate, occupancy and RevPAR, provide analysis and develop counter strategies.6、跨部门协同|Cross-department Collaboration
协同销售、前厅、预订、财务等落地收益策略,主持收益例会,推动 Upselling 与转化。
Cooperate with Sales, Front Office, Reservations, Finance to implement revenue strategies, chair revenue meetings, and drive upselling and conversion.7、系统与数据|System & Data Management
维护收益管理系统,确保数据准确,按时输出日报、周报、月报。
Maintain revenue management systems, ensure data accuracy, and prepare daily, weekly and monthly reports on time.
任职要求|Requirements
大专及以上,流利中英文读写说|College or above, fluent in English (written & spoken)
5 年以上国际奢华品牌/度假酒店收益管理经验|5+ years revenue management experience in international luxury/resort hotels
精通动态定价、渠道管理、预测与房量管控|Proficient in dynamic pricing, channel management, forecasting and inventory control
强数据分析、决策力与跨部门协同能力|Strong data analysis, decision-making and cross-departmental coordination
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ABOUT CAPELLA HOTELS AND RESORTS关于嘉佩乐酒店及度假村:The Capella Hotels and Resorts constellation consists of properties located in Singapore, Sydney, Ubud, Bangkok, Hanoi, Taibei, Macau, Shanghai, and Hainan. Future openings include exciting destinations such as Kyoto, Riyadh, Nanjing, Shenzhen ,Florence and South Korea. The exceptional hospitality brand, taking its name from the brightest star of the Auriga constellation, shines a spotlight on local heritage, culture and community whilst crafting authentic guest experiences with the highest level of personalised service and combining a legacy of thoughtful design. Capella was named the Best Hotel Brand in the Travel + Leisure ‘World’s Best Awards’ for 2023 、 2024and2025. Capella Bangkok and Capella Singapore earned the distinction of being included in The World’s 50 Best Hotels in 2023 and 2024, with Capella Bangkok named The World’s Best Hotel and Asia’s Best Hotel in 2024, with Côte by Mauro Colagreco elevated to Two MICHELIN Stars for 2025. Capella Hotels and Resorts is a member of GHA DISCOVERY, a multi-brand loyalty programme representing a collection of 40 independent hotel brands over 100 countries worldwide.For more information, visitcapellahotels.com嘉佩乐酒店及度假村旗下目前拥有位于新加坡、乌布、曼谷、河内、悉尼、台北、澳门、上海、海南土福湾等目的地的9家奢华度假酒店。计划即将于南京、深圳、京都、利雅得、首尔、南京、深圳、佛罗伦萨、韩国等目的地陆续璀璨揭幕新酒店。秉承卓越的嘉佩乐品牌专注于为宾客打造地道本真的文化体验,将精心设计的传奇建筑与细致周到的温暖匠心服务融为一体。嘉佩乐酒店及度假村荣获 Travel+ Leisure杂志美国版 2023 、2024 及2025年度世界旅行奖全球最佳酒店品牌的殊荣。曼谷嘉佩乐酒店和新加坡嘉佩乐酒店荣登 2023 年及 2024年的全球 50 Best酒店榜单,其中曼谷嘉佩乐酒店在 2024年荣膺全球酒店榜单和亚洲酒店榜单的榜首,其Côte by Mauro Colagreco 餐厅摘得了 2025 泰 国米其林餐厅指南二星荣誉。嘉佩乐酒店及度假村是全球酒店联盟 DISCOVERY的成员之一,其宾客忠诚计划覆盖全球超过100 个国家的 40 家奢华酒店品牌。更多详情,敬请登录www.capellahotels.com.cn。