1.带领礼宾员执行部门运作;
2.对酒店的宾客提供礼貌专业的服务;协助重要宾客的入住和离店;
3.管理行李房,确保所有的行李有行李标签并且安全存放在合适的位置;
4.负责所有的特殊事情和酒店服务的有关信息的公告;
5.确保工作区域内的所有设备处于良好工作状态;
6.参与员工的培训工作。负责员工的日常培训,制定培训计划;
7.宾客有要求时,为预计离店的宾客安排出租车、机场班车的服务。
【岗位要求】
1. 同岗位工作经验;
2. 热爱团队合作,善于沟通,拥有良好的交际能力;
3. 善于同宾客交往、沟通,处理周到、果断,能独立处理各种投诉。
Wyndham Grand Shenzhen 深圳温德姆至尊酒店 深圳温德姆至尊酒店坐落于福田中心区,毗邻深圳会展中心,位于交通枢纽中心,数步之遥的岗厦地铁站可直达主要进出口岸:罗湖口岸及福田口岸。10分钟车程即达皇岗口岸,15分钟高铁直达香港,40分钟车程可达深圳宝安国际机场以及90分钟车程直通香港国际机场。 酒店属于美国温德姆集团旗下的豪华酒店品牌也是华南地区温德姆至尊系列,温德姆酒店集团是全球最大规模酒店集团之一,拥有20个酒店品牌以及约9300家酒店遍布全球。 酒店于2015年开业,273间宽敞高雅的客房点亮您的深圳之旅,三间各具特色的餐厅为尊贵宾客缔造舒适用餐体验,设备精良的宴会厅和多功能厅是您商务活动或浪漫婚礼的上佳之选。除了地下车库以外,酒店还配有立体车库,充分提供了车位予客人,也让您在繁华的金融商务区享受一丝静谧之地。 Wyndham Grand Shenzhen is the Wyndham Grand luxury hotel brand in the Southern region of China. Wyndham Hotel Group is one of the world's largest hotel groups with 20 hotel brands and about 9300 hotels around the world. Wyndham Grand Shenzhen is well known for its convenient CBD location, which is nearby Shenzhen Convention and Exhibition Center in the Central Business District of Shenzhen. The hotel is right next to the metro of Gangxia Station, which is direct metro access to key borders such as Futian and Luohu Checkpoint. It takes only 15 minutes to Hongkong by high-speed rail directly, also 10 minutes to Huanggang Port, 40 minutes to Shenzhen International Airport and 90 minutes to Hong Kong International Airport by car. There are 273 well-appointed rooms with Chinese and Western dining options, a lobby lounge plus the outdoor garden is designed to provide a relax business environment in this hustle and bustle city of Shenzhen.我们为全体员工提供良好的福利待遇和发展空间,诚邀您的加入:- 提供有竞争力的薪酬。- Provide competitive remuneration package.- 享受五险一金,年假、病假、产假等。- Insurance coverage, annual leaves, sick leave and maternity leaves.- 安全、舒适的住宿条件。- Safe and comfortable accommodation.- 美味可口的工作餐。- Delicious meals.- 优越的工作环境及地理位置。- Excellent working environment and geographic location.- 提供系统的酒店集团学习、培训课程和发展计划。- Provide systematic Hotel Group learning, training courses and development programs.-开展丰富的员工团队活动。- Extensive staff team activities.-吸引并留住最优秀的人才机制,有更多的广阔发展空间。- Future career development.