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招聘信息

    职位:Hostess / Host 咨客/收银

  • 职位性质:全职
  • 工作地区:重庆市渝北区
  • 招聘人数:2人
  • 学  历:不限
  • 工作经验:不限
  • 所 在 地:重庆市
  • 户 籍 地:重庆市
  • 提供食宿:提供食宿
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:不限
  • 国际联号工作经历:不限
  • 薪资待遇:2千-3千
  • 职位有效期:2020-07-02至2020-08-01

岗位职责/职位描述

基础职能

  • To provide an appropriate welcome at Restaurants for guests and potential guests, maximizing their dining experience using technical and individual social skills

  • 在餐厅适当的欢迎宾客和有可能的宾客,使用技能和个人的社交技巧使客人获得最好的体验


  • Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures

  • 遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度


  • 工作职责

  • Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:

    在餐厅的前部迎接所有宾客和有可能的宾客,确保完成以下工作:


    • Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards.

      确保在开始营业前餐厅准备就绪,侍应生和餐桌服务员都遵守开始营业规范。


    • Ensure restaurant operating equipment is clean and in working order.

      确保餐厅运营设备的清洁并正常工作。


    • Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy.

      按照酒店的规定保持工服和个人仪表的高标准。


    • Welcoming guests to the Restaurant, by using the Restaurant name.

    • 迎客人光临餐厅,使用餐厅的名称。


      • Inquiring if they have a reservation and noting it in the reservation book if they do.

      • 询问客人是否有预订,如有预定在预订册上做记录。


      • Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book.

        为客人登记预订并注有用餐喜好,如客人没有预订则在预订册上记录。


      • Being attentive to guest requests.

        周到的满足客人要求。


    • Take telephone bookings and document in the Reservation book according to restaurant Standards.

接听电话订位并按餐厅的规范在预订冊上记录


Handle guests complaints.

处理客人的投诉。


Maintain current information on all general activities of the hotel.

了解当前酒店所有的活动

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  • 重庆华宇温德姆至尊豪廷大酒店