Restaurant Manager is concerned with the strategic management of the Restaurant, in line with prescribed Hilton worldwide policies and procedures.
此职位负责餐厅的管理,应遵守希尔顿国际酒店既定的政策原则和运作程序
Is a team player. Demonstrates flexibility in adapting to team constraints.
具团队精神,显示适应团队约束的灵活性。
Is Diplomatic. Shows enthusiasm and conviction that encourages guests to try new experiences.
善于沟通,展示热情使客人乐于尝试新体验。
Planning ahead and ensuring adequate resources are available. Managing the departmental operation and taking action where necessary to ensure smooth running and participating in service duties during service periods, where necessary.
预先准备并确保各种经营设施设备的充足,在需要时管理部门运营,做出行动,以保证在服务期间内服务的流畅进行。
Maintain event and function histories to assist with returning events. To establish good communication with the Kitchen team.
保持工作职能的更新,与厨房部建立良好沟通。
Using key monitors and financial targets to evaluate the department’s performance and make future plans.
在餐厅运营表现及财务目标的基础上,对餐厅的工作表现进行评估,制定未来发展计划。
Agreeing and implementing actions to make improvements to customer service. Positively dealing with and learning from customer complaints and comments with follow up and feedback to the Food and Beverage Manager.
同意并执行能够促进客人服务的行动,以积极的态度处理客人的投诉及建议,并把必要的信息反馈给餐饮部经理。
Must have at least two years of previous experience of similar position in high level hotel.
至少有两年高星级酒店同等职位工作经验。
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