贴身管家 Butler
5千-7千
停止招聘
发布于 2023-08-21
贴身管家 Butler
5千-7千
上海 | 2年以上 | 大专 | 招1人
停止招聘
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职位福利
职位描述

岗位职责
1.按规定服务程序与标准向贵宾提供最佳的服务。
2.掌握实时房态,掌握行政楼层以及VIP宾客的情况及必要的信息,做好服务准备。
3.与前厅部、餐饮部、工程部、财务协调工作,为贵宾提供第一流的服务。
4.掌握预抵贵宾的姓名、人数和特殊要求,检查预抵贵宾的房间。
5.检查VIP的房间,对住店生病的宾客或残疾人予以慰问,关照并协调有关部门予以特殊服务。
6.及时有效地解决宾客投诉,每日拜访不同类型宾客,征求宾客意见做好记录。

岗位要求
1.大转学历或同等以上文化程度。
2.有2年以上前厅工作经验。
3.熟悉酒店专业知识,可合理的为宾客解决问题。
4.身体健康,相貌端正,举止大方。
5.参加过相关专业培训。

其他要求
国际联号工作经历:优先
语言能力:英语-熟练
计算机能力:良好
年龄要求:20-35岁
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公司地址
上海市黄浦区中山东二路538号
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职位联系人
Jonny Zhu
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  • 酒店业--国内高端酒店/5星级
    行业
  • 100-499人
    规模
  • 国内上市公司
    企业性质
上海万达瑞华酒店已于2016年6月18日正式亮相申城。作为万达酒店及度假村旗下自主管理品牌酒店中的第51家酒店,上海万达瑞华酒店是瑞华品牌的旗舰店,也是继武汉、成都之后第三家瑞华品牌酒店。万达瑞华是万达酒店及度假村旗下的顶级奢华品牌,酒店坐拥黄浦江畔的核心区,将为客人带来“至于此,心有荣焉”的奢华体验。Wanda Hotels & Resorts made its grand debut in Shanghai with its flagship hotel, Wanda Reign on the Bund, opened on 18 June 2016. It is the 51st hotel of the group and the third hotel of its ultra-luxury hotel brand – Wanda Reign, after Wuhan and Chengdu. Wanda Reign on the Bund sets spectacular new standards in design, luxury and comfort, and has been meticulously designed and built to showcase the latest embodiment of Wanda excellence.上海万达瑞华酒店坐落于闻名遐迩的上海外滩,紧邻黄浦江畔,俯瞰外滩、黄浦江与浦东天际线无与伦比的繁华美景。酒店正对的十六铺码头,是上海外滩最著名的码头,也曾是远东最大的码头,它承载着上海的历史人文记忆。从酒店出发,步行可至上海老街、城隍庙和豫园。酒店距上海浦东国际机场42公里,距上海虹桥国际机场16公里,至上海火车站仅6.4公里。               Grandly situated along the iconic Huangpu River, Wanda Reign on the Bund enjoys magnificent views of The Bund, Huangpu River and Pudong skyline. Guests can conveniently walk to the hotel’s historic neighbors, the ancient Yu Garden and City God Temple. The hotel is 42 kilometers from Shanghai Pudong International Airport, 16 kilometers from Shanghai Hongqiao Airport, and 6.4 kilometers from Shanghai Railway Station.酒店拥有193间豪华客房和套房,面积自45平方米到255平方米。每间客房均配备智能控制系统、Ogawa高级按摩椅及帕尔玛之水洗护系列,以及极致舒适的万达瑞华之床。酒店设有五家风格迥异的餐厅和酒吧瑞酷餐厅和香槟廊,可以在领略绝佳的黄浦江景的同时,品味悠然定制的下午茶以及分享式休闲餐饮;美食汇特设开放式厨房,为客人提供海派风味自助早餐、午餐和定制畅点晚餐;游宴一品淮扬餐厅采用经典江南中式设计风格,包含6个不同主题的包间,提供江浙、淮扬和海派高端菜系,演绎雅食意境;和日式料理将日式的淳朴和精巧相互融合,在强烈的对比和反差中将东瀛风情表现的淋漓尽致;大堂酒廊明亮宽敞的整体落地窗与玲珑剔透的水晶吊灯交相辉映,在怀旧音乐的映衬下营造出高贵典雅又闲适怡人的氛围。特别推出的顶级精选威士忌将为商务休闲带来别样风情。The hotel features 193 luxurious appointed rooms including 14 suites and a 255sqm Chairman Suite. Rooms are equipped with intelligent control systems, advanced massage chair from Ogawa, Acqua di Parma personal care amenities, and the “Bed of Reign” featuring exquisite bed linen. Five Food & Beverage outlets with different cuisines ranging from contemporary RuiKu Restaurant and Champagne Lounge serves guests with customized afternoon tea and an exquisite fine-casual dining experience;Café Reign, features a spacious and comprehensive open kitchen, offering an authentic Shanghai breakfast buffet, a la carte lunch and a set menu dining experience;The RIVER DRUNK Huaiyang Chinese restaurant is designed in classical Southern Chinese style and has six different themed private dining rooms. It features authentic Huaiyang cuisine and highlights the best and freshest seafood in the region;The Tokyo-native head chef at HE Japanese Restaurant introduces a broad range of classical Japanese dishes with a special highlight on custom-made sushi based on daily produce availability and teppanyaki; With large floor-to-ceiling windows and a crystal chandelier, the Lobby Lounge offers a distinct atmosphere that is perfect for a rendezvous with a wide selection of top and rare whiskeys and fine wines.上海万达瑞华酒店720平方米的无柱式大宴会厅配备了82平米高清LED显示屏。其余3个会议室,从39平方米到175平方米,均配备了顶级视听设备,适合各类社交活动或会议需要。The majestic 720sqm pillar-less Grand Ballroom has the unique advantage of having The Bund promenade as a backdrop. Offering the largest LED screen in the city, measuring 82sqm, it will be the first choice for events. Three other multi-purpose function rooms, with sizes ranging from 39sqm to 175sqm, are available for events of various sizes.为精英名仕而设的酒店名仕会,集舒适、私密和无与伦比的奢华体验于一身,拥有会员独享绝妙的城市风光、私人厨师服务和专属空间,呈现国际顶级会所的精心服务。名仕会包含红酒雪茄吧、健身中心、游泳池,SHUI SPA以及时空KTV。Especially tailor-made for Shanghai elites, Club Reign at Wanda Reign on the Bund combines the ultimate comfort, privacy and unparalleled luxury service for our honorable members. Club Reign Shanghai members exclusively enjoy bespoke food and beverage services and exceptional private areas. The club facilities range from a unique Wine & Cigar Bar to the SHUI Spa and the fancy Universe KTV. 
上海市黄浦区中山东二路538号
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