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Task Force opportunity – F&B, GRO, Butler
Shangri-La hotels Worldwide:
SLBK(Thailand), SLTY(Tokyo), SLPR(Paris), ISL(Hongkong), SLS and SEN(Singapore), RRR and TAH(Malaysia), SLSN(Sydney).
PURPOSE
To extend an exciting opportunity to our colleagues as part of our ongoing commitment to international talent development and professional growth within the hospitality industry.
we aim to foster cultural exchange, enhance cross-border expertise, and promote best practices by offering the following positions for our colleagues:
DUTIES AND RESPONSIBILITIES
Guest Relations Officer / Executive
- Take charge of all Golden Circle members and VIP guests.
- Ensure an unparalleled hotel experience for all guests.
- Provide assistance and support to guests in need.
- Actively engage with guests to elevate their overall satisfaction.
- Craft an extraordinary and memorable experience for every guest
F&B Hostess (Guest Service Agent)
- Support the day-to-day operations of the restaurant.
- Deliver high-quality service.
- Ensure seamless functioning of the designated work section.
- Continuously seek opportunities to enhance guest satisfaction.
- Cultivate an exceptional experience for our valued guests.
Butler/personal Host
- Provide personalized services to guests.
- Always around to attend to the needs of thew guests.
- Cooperate with different departments such as FO, F&B, Rooms to meet guest needs.
- Play a key role in organizing, arranging, and ensuring guets are made comfortable in the hotel.
香格里拉集团总部位于香港特别行政区。我们已从单一酒店业务发展为涵盖优质地产和投资物业、健康与生活设施的全球性多元化综合业务。如今,集团拥有、运营和管理着100余家酒店,包括四大品牌:香格里拉、嘉里酒店、JEN酒店和盛贸饭店。我们隶属于郭氏集团。郭氏集团是集地产、物流、农业经营、海运和酒店业多领域蓬勃发展的领先的亚洲跨国集团。基于深厚的亚洲根基,我们的足迹已遍及世界各地的门户城市与市场。我们的物业分布在久负盛名的地区和独具特色的目的地,通过打造多元的环境,让人们可以尽享生活、工作、娱乐、美食与休闲的体验。凭借在亚洲和世界其他主要城市建立起来的广阔业务网络,我们可在酒店、餐饮、房地产、技术、市场营销、设计、业务拓展、金融、项目管理等多领域为员工提供国际化的视野和良好的就业前景与机会。我们为员工提供不同业务和地区的多元化岗位选择,全力支持他们实现其职业理想。我们致力于为员工提供持续的职业发展机会。其中一些举措包括:· 领导力发展项目· 技能培训课程· 在职培训· 跨职能或跨地区轮岗 · 参与项目或店际援助的机会具体内容请浏览我们的网站:https://www.shangri-la.com/cn/group/