1.	Well known on all Brand Standard requirements for Concierge, transportation and related areas 
熟知礼宾部、车队，以及相关部门的品牌标准要求 
2.	Responsible for the supervision and control of the Bell Services, which consists of the Bellman, Doorman and Driver   Ensuring all guests’ luggage is kept and stored promptly and in accordance to the LSOP 
监督和控制行李服务，包括行李员、门童以及司机 保证所有客人的行李都按照酒店标准存放 
3.	Assist Chief Concierge to establish an effective data base system to be used by all associates for 
restaurant and local attractions, build a good cooperative relationship with all local attractions, 
restaurants etc  
协助首席礼宾司建立本地餐厅和旅游景点信息数据库以备部门同事使用，与本地著名景点景区、餐厅及其他相关部门建立良好的合作关系 
4.	 Maximizes every opportunity to increase hotel transportation revenue, assist Chief Concierge 
establish a transportation Up-selling program for Concierge associate to encourage them 
抓住一切机会大化酒店车辆收入，协助首席礼宾司制定车辆促销计划以此鼓励员工 
5.	 Daily check transportation booking information, make sure every guest car booking has been well 
arranged, and make sure the Driver has been informed 
检查每一天的车辆预定，确保每一位订车的客人车辆都已经被安排以及确保司机都得到通知 
6.	 To ensure the efficient handling of guest luggage and adhering to proper check-in and check-out 
procedures, maintain the cleanliness of the lobby area and main entrance  
确保高效处理客人的行李和遵守适当的入住和退房手续，保持大堂和主要入口的整洁有序 
7.	Provide information and assistance to all hotel guests as requested   
向住店客人提供信息咨询及其他帮助 
8.	Be a good team model, lead Concierge associate to focus on detail, anticipate and fulfil guest need, create memorable experience for hotel guest  
督导并作为部门好典范，带领礼宾部员工关注细节，预见并满足客人需求，为酒店客人创造难忘体验 
9.	Be a good team model, keep a strong relationship with guest but also keep strong relationship with all Concierge associates, be notified all the problems which they cannot handle in time, and assist them on that 
作为部门好典范，与客人建立良好的关系，同时与礼宾部员工建立良好关系，及时发现他们无法解决的问题并协作解决 
10.	Ensure that all Concierge and Transportation associates are adhering to all hotel policies, standards, procedures and regulations  
确保礼宾部及车队所有员工都遵守酒店的政策、标准、流程和管理准则 

滕州喜来登酒店是国际知名的万豪集团旗下高端酒店，坐落于山东省滕州市核心商务区，地理位置优越，交通便利。作为万豪国际集团旗下品牌，酒店严格遵循国际奢华酒店服务标准，拥有270余间豪华客房及套房，配备完善的会议设施、餐饮娱乐和休闲服务。酒店建筑融合现代设计美学与本地文化元素，客房均配备智能化控制系统、高端寝具及国际品牌卫浴设施。餐饮方面设有全日制餐厅、中餐厅、大堂酒廊及行政酒廊，由国际厨师团队主理。会议中心拥有1600平方米灵活空间，包含2个无柱式大宴会厅和2个多功能厅，配备先进视听设备。我们拥有专业国际化管理团队，为商务及休闲旅客提供个性化服务。喜来登特色服务包括24小时健身中心、室内恒温泳池。我们秉承"世界在此相聚"的品牌理念，致力于为宾客创造难忘的住宿体验，同时为员工提供国际化职业发展平台。