1.      Manage and supervise the Front Officeassociates grooming are up to hotel standard all the time.
管理和监督所负责分部员工的仪容仪表。
2.      Ensure Guest Service team is positivelyaffecting GSS scores for Problem Experienced by resolving guest issues timely,effectively, and professionally while hotel interest is observed.
确保宾客服务团队通过及时、有效、专业地解决宾客遇到的问题，同时保留酒店权益，对宾客满意
度调查产生积极的影响。
3.      Assist Front Office Manager in charge of FrontOffice related training and liaise with HR and achieve reasonable goals inassociates’ participation and passing rate.
协助前厅部经理负责前厅部相关的培训并与人力资源部保持联系，在员工参与下达到目标和通过率。
4.      Assist Front Office Manager be responsible for all FrontOffice operations including Front Desk, Concierge, At Your Service and RecreationCenter.
协助前厅部经理负责前厅运营包括前台、礼宾、为您服务中心和健身中心。
5.      Inspect VIP guest rooms, informs Housekeepingregarding maintenance and repair.
检查贵宾客人房间，通知管家部有关日常维护和修理的事宜。
6.      Maintain a closely communication with theHousekeeping department to ensure all guests rooms have been inspected and in agood condition in advance time for the arrival guests.
保持和管家部的紧密沟通，提前安排房间给预到客人，以保障良好的房间状态。
7.      Actively promote the hotel income scheme.
积极推行酒店相关增收方案。
8.      Achieve Marriot Bonvoy enrollment goalsprovided by Regional office and maintain activation rate above the goal.
完成由区域总部订立的万豪旅享家会员招募目标，并确保活动率达到集团目标。
9.      Develop and regularly update and revise RepeatGuest Program, VIP program.
改进、维护并更新回头客计划和贵宾计划。
10.   Ensure Marriott Bonvoy Elite members’ benefitsare offered timely and members are recognized.
确保万豪旅享家精英会员的待遇按时送达并被认知。

滕州喜来登酒店是国际知名的万豪集团旗下高端酒店，坐落于山东省滕州市核心商务区，地理位置优越，交通便利。作为万豪国际集团旗下品牌，酒店严格遵循国际奢华酒店服务标准，拥有270余间豪华客房及套房，配备完善的会议设施、餐饮娱乐和休闲服务。酒店建筑融合现代设计美学与本地文化元素，客房均配备智能化控制系统、高端寝具及国际品牌卫浴设施。餐饮方面设有全日制餐厅、中餐厅、大堂酒廊及行政酒廊，由国际厨师团队主理。会议中心拥有1600平方米灵活空间，包含2个无柱式大宴会厅和2个多功能厅，配备先进视听设备。我们拥有专业国际化管理团队，为商务及休闲旅客提供个性化服务。喜来登特色服务包括24小时健身中心、室内恒温泳池。我们秉承"世界在此相聚"的品牌理念，致力于为宾客创造难忘的住宿体验，同时为员工提供国际化职业发展平台。