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实现自我价值 成就非凡梦想

Feel Welcome Feel Valued

太原富力铂尔曼大酒店| 招聘职位

    职位:欢迎大使 Welcomer

  • 职位性质:全职
  • 工作地区:山西省太原市
  • 招聘人数:1人
  • 学  历:不限
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:不限
  • 国际联号工作经历:不限
  • 薪资待遇:3千-4千
  • 职位有效期:2020-07-13至2020-10-11

岗位职责/职位描述

1.对工作有积极的态度,有自我约束力和工作主动性。

2.欢迎大使要负责接待和陪同所有的重要客人,确保他们在酒店入住期间感觉舒适和受到热情欢迎。

3.如果有可能对每位客人提出的每一个要求都要提供礼貌和高效率的服务和帮助。

4.迎接并陪同抵达的重要客人,在客人离店时应向客人道别。

5.必须能够向客人提供酒店各种附属功能,旅游、票务,航班、公交、客船、火车时刻表及概述,所在城市特别事件及酒店组织的特殊活动。必须随时给于客人足够重视。

6.通过最恰当的途径,尽可能地向客人提供最优质的服务和最新、最准确的信息。

7.为酒店保持良好的声望并帮助酒店增加收入。


1.Having a positive attitude toward work; be self-disciplined and self-motivated.

2.The Welcomer is responsible for receiving and escorting all VIPs and ensuring that they feel comfortable and welcome on arrival to the hotel.

3.Provides courteous and efficient service and if possible complies with every guest request.

4.Meets and escorts arriving VIPs and bids farewell upon their departure.

5.Must be able to provide guests with any information pertaining to functions, tours, ticketing arrangements, general information on flights, bus, ferry and train schedules, special happenings in town and activities of the hotel in particular. Full attention must be given at all times.

6.Provide services and information to guests that are the most accurate and up to date possible, and delivered to the guest in the most meaningful way.

7.Maintains a very good reputation for the Hotel and assists to increase the overall profitability of the Hotel.