Feel Welcome Feel Valued
1.Having a positive attitude toward work; be self-disciplined and self-motivated.
2.The Welcomer is responsible for receiving and escorting all VIPs and ensuring that they feel comfortable and welcome on arrival to the hotel.
3.Provides courteous and efficient service and if possible complies with every guest request.
4.Meets and escorts arriving VIPs and bids farewell upon their departure.
5.Must be able to provide guests with any information pertaining to functions, tours, ticketing arrangements, general information on flights, bus, ferry and train schedules, special happenings in town and activities of the hotel in particular. Full attention must be given at all times.
6.Provide services and information to guests that are the most accurate and up to date possible, and delivered to the guest in the most meaningful way.
7.Maintains a very good reputation for the Hotel and assists to increase the overall profitability of the Hotel.