Major Function:
Drive the hotel revenue through setting up of marketing and sales strategies and follow through on the execution of such strategies.
Specific Duties:
1. Make certain that all sales associates are conduction business accordingly to the Marriott guidelines and local law.
2. Assist in the set up on strategies and tactics for each account and ensure that all Marriott resources are appropriately used.
2. Ensure all promotional materials and advertising are done according to the corporate guidelines.3. To plan and participate in Charity Activities to serve the community and to obtain press coverage.
4. Produce periodic action plan based on the Business Plan and ensure that the sales team is conducting business according to the set objectives.
5. Oversee the planning of all sales activities to make sure that there is appropriate sales coverage and effective customer service at all times.
6. Ensure all enquires received at sales offices are handled promptly and efficiently.
7. To make certain that the sales team is constantly soliciting new business opportunities and obtaining sales leads through various sources such as newspaper, internet, TV etc.
8. To monitor the quantity of sales activities to make sure that all sales associates are conducting sales activities according the set guidelines in number of sales activities per day and call volume etc.
9.To ensure that all information related to all accounts are recorded in Fidelio S&C and filed accordingly, and the accuracy of information in the system is maintained at all times.
10. Ensure that sales call plan is set up by all sales associates and the plan is efficiently used.
11. Regularly review the effectiveness of the Sales Strategy and make recommendation for changes if required.
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