AREAS OF RESPONSIBILITY 职责范围
SupervisesRoom Attendants in the cleaning of guest rooms as requested by the ExecutiveHousekeeper.督导客房服务员是否按照行政管家的要求的清洁客房
KeepsYes I Can! service and 100% Guest satisfaction alive within the Hotel byconducting training and follow-ups on an ongoing basis
通过培训和持续的跟进活动确保“是的,我能”服务项目和100%的宾客满意度
Creates100% guest satisfaction by providing the Yes I Can! experience throughperformance that demonstrates the standards of genuine hospitality and exceedingguest expectations. Providesemployees with the training and resources they need to maximize employeeengagement and deliver Yes I Can! service and teamwork
通过真挚热情的待客及超越客人期望的表现使客人能感受到“我能”项目的带来的体验以打造100%的客人满意度。向员工提供培训及他们所需的资源以提高员工的融入度和团队协作
REQUIREMENTS要求
Minimumone year in a supervisory position preferred
一年以上主管职位经验的优先
Highschool diploma preferred
有高等院校毕业证优先
Ableto collaborate effectively with other hotel employees and managers to ensureteamwork
能够有效地与酒店其他员工和经理合作,保证团队合作
Abilityto speak and read in English
英文阅读和口语的能力Able to work avariable schedule
能够适应不稳定的工作时间表
郑州天地丽笙酒店是郑州惠济区首家国际品牌五星级酒店。 酒店拥有272间装潢时尚现代而又不失传统的舒适客房与套房,客房内先进设施一应俱全,皆依商务宾客所需而设计。无论是层高8米,面积为1200平米的无柱式可分割为三部分的超豪华宴会厅,还是我们为客人提供西方各国美食、全家聚会或休闲聚会的特色餐厅,亦或是让客人尽享轻松自在的酒店恒温的室内泳池也可沐浴到室外温暖的阳光,都将为我们的客人提供无与伦比的体验。 我们诚挚的邀请对工作犹如对待生活般充满热忱的你,加入我们,我们携手共同创造一家非凡的酒店,为宾客打造美好的体验。 The First 5-Star international brand hotel in the Huiji district of Zhengzhou, 272 well-appointed guestrooms and suites with sizeable work area for enhanced comfort. The 1200sqm Grand Ballroom with 8 meter ceiling, dividable in 3 parts with no pillars, which provide our guest a memorable meeting experience. Discover western delicacies at our trendy specialty restaurant, an ideal venue for families and casual dining. Take a refreshing dip at our sunlit indoor heated swimming pool. Welcome to Join Us!!! We would love to invite YOU, who have the same amount of passion to their jobs as they do to their lifes that help us to create a great Hotel and a wonderful Guest Experience.