job overview职位概述
· in managing all food production and stewarding operations with an emphasis on maintaining hygienic standards and practices, staff training, and overseeing the preparation and presentation of a consistent food product which meets customer’s expectations.
· 在坚持卫生标准和遵守规章的基础上管理所有食品和厨房事务的运营,员工培训,监督食品的准备和外观的一致性,从而满足顾客的期望。
· Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
· 遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。
At Crowne Plaza®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them we need you to stay One Step Ahead and:
· Make it happen – by being perceptive to your guests’ needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.
在皇冠假日®酒店,我们希望客人感觉自己可以做到最好,能够达成他们的目标并因他们的成就而受到认可赞赏。为了帮助他们,我们需要您先行一步,用心服务并:
· 梦想成真 – 观察预见宾客的要求和潜在需求,主动负责地达成宾客所需。善用资源,团队协作,尽力协助宾客获得成功。
Duties and Responsibilities工作职责
· in the management of the day to day operation of the Food Production and Stewarding sections and informs the Director Of food And Beverage of major decisions taken in his/her absence
· 管理食品生产和管事部的日常工作,并向餐饮总监通报在其不缺席期间的重大决定。
· Controls and analyzes, on an on-going basis, the level of the following:
· 对以下各项的水平进行持续性的控制和分析:
o Sales
o 销售
o Costs
o 成本
o Issuing of food
o 食物发放
o Quality and presentation of food and beverage products
o 食品的质量和外观
o Condition and cleanliness of facilities and equipment
o 设施和设备的条件和清洁
o Guest satisfaction
o 客人满意度
o Marketing
o 市场工作
· Assists the Executive Chef in developing training plans, develops training material in accordance with IHC guidelines and implements training plans for the Food Production employees and other Food and Beverage employees
· 按照洲际酒店集团的指导方针,协助行政总厨制定培训计划并编写培训材料,并为食品生产部员工和餐饮部其它员工提供培训。
· Developing and maintaining up-dated operations manuals for all Food Production and Stewarding sections
· 为所有食品制作和管事部门人员制作并保持最新的运营手册。
· Developing popular menus offering guests value for money in accordance with IHG guidelines
· 依照洲际酒店集团指导方针,制作热门菜单,使客人花的钱物有所值。
· Planning and organizing successful Food and Beverage activities
· 计划和组织成功的餐饮活动。
· Conducts daily briefings and other meetings as needed to obtain optimal results
· 按需要召开简报会及其它会议,以取得最佳效果。
· Attends and participates to other meetings as required by the administrative calendar
· 按照管理日历的要求,参加并参与其它会议。
· Making recipes and maintaining up-dated and accurate costing of all dishes prepared and sold in the Food and Beverage operation
· 制定菜谱,并对餐饮部制作和售出的所有菜肴的成本保持最新的准确记录。
· Setting Food Production and Stewarding goals and developing strategies, procedures and policies
· 制定食品制作和管事运作目标,以及战略、工作程序和政策。
· Determining the minimum and maximum stocks of all food, material and equipment
· 决定所有食品、材料和设备的最小和最大库存。
· Setting standards of all food and equipment purchases in accordance with IHG guidelines
· 按照洲际酒店集团指导方针制定所有食品和设备采购的标准
· Participates in the preparation of the hotel's revenue plan and marketing programs
· 参与酒店收益计划和市场项目的准备工作
· Monitors local competitors and compare their operation with the hotel Food and Beverage operation
· 监视当地竞争对手的情况,并将他们的运作与酒店的餐饮运作进行比较
· Keeps aware of trends, systems, practices and equipment in food and beverage through trade literature, hotel show and site visits
· 通过行业书籍、酒店表演和现场访问来了解餐饮业的趋势、体系、惯例和设备
· Manpower planning and management needs
· 进行人力规划和管理需求。
· The preparation and management of the Department’s budget
· 编制和管理部门预算。
aCCOUNTABILITY责任范围
Number of employees supervised –
管理的员工
Direct Chief Steward / Restaurant Chef/ Sous Chef / Pastry Chef / Banquet Chef/ Baker/ Butcher
直接 管事部经理,餐厅厨师,主厨,西饼厨师长,宴会厨师,面包师,肉房厨师
Indirect NA
间接 无
Annual Operating Profit/Payroll Budget –
年度经营利润和薪金预算
· Department Budget
· 部门预算
Key Metrics –
主要绩效指标
· Food Cost
· 食品成本
Decision Making Responsibilities (Decision Rights) –
决策职责(决策权)
· Food Cost
· 食品成本
QUALIFICATIONS AND REQUIREMENTS任职要求
Required Skills –
技能要求
· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
· 完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
· Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
· 持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。
· Problem solving, reasoning, motivating, organizational and training abilities.
· 具有解决问题,推理,号召,组织和培训能力
Qualifications –
学历
· Diploma or Vocational Certificate in Culinary Skills or related field.
· 餐饮技能或相关专业的大专学历或职业证书。
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