Guest Relationship Officer 宾客关系主任GRO
3千-4千
投递简历
发布于 09-17
Guest Relationship Officer 宾客关系主任GRO
3千-4千
成都 | 经验不限 | 学历不限
投递简历
收藏
微信
这个职位不错扫给好友看看
举报
职位福利
职位描述

一、岗位职责:
1.掌握当日客情及餐饮活动;
2.参与各项前台的工作。发现并上报工作中出现的问题;
3.掌握当天到店及离店的重要宾客,回头宾客;
4.在宾客到店之前准备好登记表、钥匙卡等以确保入住手续方便、快捷;
5.与住店宾客保持良好沟通以了解宾客之喜恶(喜好),协助宾客解决疑难事宜;
6.做好每日对住店宾客的电话拜访工作,搜集宾客意见并及时采取跟进措施与向上级反映;
7.在前台及大堂与商务楼层接待及迎送住离店的宾客;
8.协助入住商务楼层之宾客办理登记入住及离店手续。


二、岗位要求:
1.大专及以上学历,形象气质佳,有良好英文沟通能力;
2.具有良好的服务意识,团队协作精神以及良好的沟通、协调和应变能力;
3.注重细节,工作有责任心,敢于承担责任,执行力较强;
4.有上进心和良好的学习能力和抗压能力

比比竞争力
目前共有 位求职者投递了该职位,你的简历匹配度为 你的综合竞争力排名为第
用「最佳东方」APP扫一扫查看你的竞争力分析
公司地址
成华区踏水桥西街99号
点击查看地图
职位联系人
席女士
对这个职位感兴趣? 最佳东方APP扫一扫 直接和HR聊一聊吧~
--
简历处理率
该企业7天内简历处理的比例
--
简历处理用时
该企业7天内简历处理的效率
--
消息回复用时
该企业7天内消息回复的效率
  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 私营.民营企业
    企业性质
成都协信中心希尔顿酒店Hilton Chengdu Chenghua成都协信中心希尔顿酒店地处繁华之中,尽享交通便捷。我们风格雅致的客房、出类拔萃的餐厅和酒吧、宽敞灵动的会议空间、及丰富多样的休闲设施,无不彰显成都文化的精髓。Boasting an excellent location, Hilton Chengdu Chenghua provides the ultimate in convenience. Our modern hotel evokes the essence of Chengdu culture, with tastefully appointed guest rooms, exceptional restaurants and bars, ample meeting space and abundant leisure options.极佳的地理位置入住成都协信中心希尔顿酒店,轻松游览动感成都,便捷抵达购物、餐饮、娱乐及观光目的地。酒店位于成都市中心东北商业区域,地处二环路内,毗邻地铁3号线,距离春熙路商圈仅10分钟车程,距离大熊猫繁育研究基地仅15分钟车程。Excellent locationAt Hilton Chengdu Chenghua, it could not be easier to get around. Enjoy easy access to a wealth of shopping, dining, entertainment and attractions in vibrant Chengdu. Ideally located in northeastern downtown Chengdu, the hotel is close to Second Ring Expressway and Subway Line 3. Chunxi Road CBD is only a 10-minute drive away and Chengdu Base of Giant Panda Research and Breeding is a 15-minute drive away. 舒适惬意的客房酒店拥有298间舒适的客房及套房,均配有宽敞的浴室。房间中明亮的落地窗将繁华的都市风景尽收眼底,伴您休闲放松。富有现代中式风格的房间中配备无线网络、高清电视及写字台,让您在休闲之余亦能无忧应对工作。Rooms for relaxationOur 298 comfortable guest rooms and suites are furnished with spacious bathrooms and floor-to-ceiling windows offering magnificent city views. All rooms evoke modern Chinese style and feature Wi-Fi, HDTVs and a work desk, so you can relax or get work done. 愉悦的美食体验在成都协信中心希尔顿酒店开启美食探索之旅。酒店拥有三间风格各异的餐厅,供应目不暇接的西式美食、久负盛名的川粤佳肴,及地道传统的港式风味,满足所有挑剔的味蕾。位于酒店大堂的大堂吧提供精致小食、鸡尾酒及无酒精饮品,是理想的休闲及商务会晤场所。Delectable diningDiscover delicious dining options at Hilton Chengdu Chenghua. We offer three exceptional restaurants, each specializing in their own unique style, flavors and design. From various Western delicacies, famed Sichuan and Canton cuisines, to authentic Hong Kong-style specialties, there is something for everyone. Offering a wide selection of light bites, cocktails and non-alcoholic drinks, our Lobby Lounge is an ideal meeting point for friends or business partners. 别具风格的会议体验选择我们独具现代风格的酒店举办您的下次会议及活动吧。酒店拥有8个空间灵动的多功能厅,含一个850平米的宽敞宴会厅,配备先进的视听设备。位于酒店4层的屋顶花园,适合举办小型户外活动。无论您想举办中小型会议,大型宴会活动,或是举行令人难忘的婚礼,我们的宴会设施定能令您的宾客惊叹不已。Meet in styleHost your next meeting or event at our stylish hotel. We offer 8 flexible function rooms including a stunning 850 sq. m. ballroom, all furnished with state-of-the-art audio/visual equipment. Located on the rooftop, the outdoor garden is ideal for intimate gatherings. Whether you are hosting a small meeting, a large conference or a show-stopping wedding, the setting is sure to wow your guests.丰富的休闲设施位于酒店最顶端两层的行政酒廊坐拥壮丽的城市景色,为行政楼层宾客提供早餐及欢乐时光,并全天候供应咖啡、茶饮及果汁。我们的24小时健身中心配备先进的健身器材,营造安静轻松的健身环境。恒温泳池助您在一天的繁忙行程后轻松畅游,恢复活力。Abundant leisure facilitiesLocated on the top two floors and taking in the stunning city view, the Executive Lounge provides breakfasts and evening happy hours to all guests staying in executive rooms and suites, along with coffees, teas and assorted juices throughout the day. Our 24-hour Fitness Center offers state-of-the-art equipment in a quiet and relaxing atmosphere, while the indoor pool provides a refreshing and relaxing dip after a busy day in the city.地址:成都市成华区踏水桥西街99号成都协信中心希尔顿酒店负二层人力资源部交通路线:地铁3号线至前锋路站下,步行约900米公交车113,49,7路至府青路二段立交桥站下,步行约100米面试须知:请携带个人简历,身份证原件复印件及一寸照片联系电话:028-67389999
成华区踏水桥西街99号
联系我们
  • 服务热线:400-826-0101 (9:00-18:00)
  • 杭州总部:0571-88866108 (9:00-18:00)
  • 服务邮箱:service@veryeast.com
  • 联系我们

扫码下载最佳东方APP

扫码关注最佳东方微信号

未经veryeast.cn同意,不得转载本网站之所有招聘信息及作品 | 最佳东方版权所有©2003-2021