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1.监管前台的全部运作活动;
Supervise the overall activities at the Front Desk.
2.保证前台所有员工为酒店客人提供高效礼貌的服务;
Ensure all the associates at the Front Desk deliver the courteous and effective services to the hotel guests.
3.保证为前台所有员工和新聘员工提供适当的培训;
Ensure proper training is provided to all Front Desk subordinates and new recruits.
4.保证对客房作合适的安排,优先保证到客的住房,并与房务部协调房态,如需要可做安排;
Ensure proper room assignment with the preference of the arrival guests and co-ordinate with the Housekeeping on the room status and make any necessary arrangement when required.
5.安排到达和离店团体,保证所有的安排都按“团队指南”进行
Handle the arrival and departure groups and ensure all proper arrangement is made according to the "Group Instruction"
烟台中泽华羿铂尔曼酒店位于烟台市中心商务区,交通便利,与集购物、餐饮、娱乐为一体的万达广场近在咫尺。酒店拥有城中最顶尖、完善的设施与服务,是豪华酒店的卓越典范。您可在304间华美的客房与套房内惬意放松,饱览宜人的海景;或在时尚的汇全日餐厅、悦中餐厅、泽日式料理餐厅内品味珍馐美馔;亦或在1400平方米气派非凡的无柱大宴会厅内举办会议和宴会,尊享周到的一站式统筹服务,于烟台中泽华羿铂尔曼酒店的每时每刻都令人回味无穷。烟台中泽华羿铂尔曼酒店是商务及休闲旅客的理想选择,在这繁华的城市将打造一处新的里程碑。Pullman Yantai Center, conveniently located in the central commercial business district of Yantai is adjacent to Wanda Plaza which is a complex of shopping, dining and entertainment. Enter an artistic world of luxury at Pullman Yantai Center, a new benchmark for excellence in the city. Relax in 304 opulent rooms and suites, most of which with panoramic views of the sea, or savour the pleasures of exquisite cuisine in the hotel’s Hui All Day Dining, Yue Chinese restaurant and Ze Japanese restaurant. For meetings and banquets, the hotel offers the city’s leading venues and one-stop event-management services to ensure an experience of pure perfection. The Pullman Yantai Center is an inspired choice for both business and leisure travelers. Discover a new milestone in this bustling city.