• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 包吃包住
• 管理规范
• 凯悦关爱
• 进修发展
• 丰富活动
• 免费住房

确保持续高水平的宾客服务。
Ensures a high level of customer service is consistently maintained.
将来自任何客人和其他部门的反馈与领班和副理进行沟通。
Ensures the Assistant Manager is kept fully aware of any relevant feedback from either customers or other departments.
遵守酒店有关客房部的政策及程序。
Complies with the Hotel’s Policies & Procedures relating to Housekeeping.
遵守房务部定立的系统及程序。
Complies with all systems and procedures as laid down by Rooms Division.
确保客房的清洁和服务达到凯悦品牌的标准。
Ensures the cleaning and servicing of guest rooms meet Hyatt brand standards.
确保正确地储存及发出客用品。
Ensures proper storage and issues of guest supplies.
确保按设定的程序及标准处理客房的布草、客衣。
Ensures house linen and laundry as well as guest laundry being handled as per the set procedure and standards.
分配每日工作量并对工作质量和进度进行跟进。
Assign daily task reasonably and monitor the quality and process.
更新可以入住房间的房态。
Updates status of rooms ready for occupancy.
管理储存物品的盘点，确保准确的用品供应。
Manages inventory of stock to ensure adequate supplies.
检查客房、餐厅及大堂，以发现须要维修及更换的家具或设备，并向客房部经理提出建议。
Inspects rooms, restaurants and lobbies to determine need for repairs or replacement of furniture or equipment, and makes recommendations to Housekeeping Manager.
指引和协助负责清洁的员工的工作任务。
Directs and assists in assigning work to cleaning personnel.
检查客房、走廊、楼梯间、服务区域、大堂及其它公共区域，以保证这些地方的干净、整洁。
Inspects guest rooms, corridors, staircases, service areas, lobbies, and other public areas for cleanliness and orderliness.
报告给工程部所有要维修和维护的项目
Reports to Engineering Department all items and fixtures requiring maintenance or repair.
检查所有重要客人和长住客人的房间。
Inspects all VIP and long-stay guest rooms.
申领客房用品、家具及设备。
Submits requisitions for room supplies, furniture, and equipment.
处理客人关于客房部服务或设备的投诉。
Handles guest complaints regarding Housekeeping service or equipment.
对客房进行最后的检查并迅速、准确地向客房部文员及/或前台员工发出房态报告。
Inspects guest rooms and submits prompt and accurate room status reports to housekeeping coordinator and/ or Front Office employees.

在洗涤/干洗前，向洗衣房经理报告重要的问题、衣物数量的不一致、破损或污渍。
Reports to Laundry Manager of any major problems, discrepancies in count, defects, or stains in garments prior to laundry/ dry cleaning.
遵守酒店关于洗衣房和客房部的政策和程序
Complies with the Hotel’s Policies & Procedures relating to Laundry and Housekeeping.
遵守房务部的系统和程序。
Complies with all systems and procedures as laid down by Rooms Division.
在日常工作中，确保布草和制服达到凯悦的品牌标准。
Performs routine duties in ensuring all hotel linen and uniforms meet Hyatt brand standards.
确保按照酒店设定的标准和程序储存和洗涤酒店的布草/制服。
Ensures the storage and washing of house linen/ uniforms are being done according to the standards and procedure set by the Hotel.
在发送给使用部门/布草房前，检查洗涤的物品，以确保其干净及可用性。
Examines laundered items to ensure cleanliness and serviceability before sending to the user department/ linen room.
在洗衣运作中，督导并协助负责及参与清洗客人和酒店衣物的员工。
Supervises and coordinates the activities of personnel responsible for and engaged in the processing of guest and house laundry items.
严格遵守所有运营设备、用品及盘存物品的存量标准。
Strictly adhere to the par stocks for all operating equipment, supplies, inventoried items.
协助进行对运营设备和用品的月度盘点。
Assists in conducting monthly inventory checks on all operating equipment and supplies.

徐州苏宁凯悦酒店坐落于城中最高的地标性建筑-高达266米的IFC国际金融中心顶部，视野广阔，可将徐州市区及云龙湖的美丽景观尽收眼底。酒店周边交通便捷，宾客可轻松前往市内各大景点及商业区，35分钟车程便可抵达徐州高铁站。酒店拥有344间客房，位于IFC国际金融中心的43层至59层，内部设计以徐州名胜云龙湖为灵感，以天然材料打造装饰细节。房间内均设有免费无限网络以及65寸智能电视，套房内增配咖啡机，为客人提供既高效又舒适的便捷体验。酒店内设四间餐厅及酒吧，位于60层的享悦中餐厅是徐州最高的中餐厅，典雅的空间内处处彰显着汉朝文化的精妙细节；42层的咖啡厅仿佛美食市集，提供各国美食；同层大堂酒廊供应下午茶及轻食。酒店配有2445平方米的活动空间，五层的无柱大宴会厅面积达1100平方米，另外9间设备齐全的沙龙厅，面积从58至165平方米不等，可满足客人不同的会议宴会需求。