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徐州苏宁凯悦酒店

    职位:餐厅服务员(中餐厅/西餐厅/宴会厅/客房送餐/大堂酒廊/酒吧)

  • 职位性质:全职
  • 工作地区:江苏省徐州市
  • 招聘人数:若干
  • 学  历:中专
  • 工作经验:2年以上
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:不限
  • 国际联号工作经历:优先
  • 薪资待遇:2.6千-3.2千
  • 职位有效期:2020-09-30至2020-12-29

岗位职责/职位描述

确保遵循品牌承诺并始终提供优异的对客服务。

Ensures the delivery of brand promise and provides exceptional guest service at all times.

在适当的时候为其他部门的内部客人提供优质服务。

Provides excellent service to internal customers in other departments as appropriate.

礼貌而高效地处理客人的投诉和询问,确保问题得到圆满解决。

Handles all guest customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

与客人和同事保持基于良好工作关系的互动接触。

Maintains positive guest and colleague interactions with good working relationships.

始终遵守所有相关的标准。

Always follows all relevant Standards

确保凯悦关爱和餐饮宝典的贯彻实施。

Ensures that all Hyatt Care and the Food and Beverage fundamentals are implemented.

以支持和灵活的态度与其他员工紧密合作,着眼于整个酒店的成功和酒店客人的满意度。

Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

以支持和灵活的态度和“团队协作”的精神与其他部门合作。

Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

按照要求维持所有物品和客用品的标准库存量。

Maintains par stocks of all equipment and guest supplies as required.