Ensures efficient office administration procedures.
Ensures that all personnel records are maintained filed and updated in the HR System.
Ensures Human Resources documents are properly routed with strict accuracy and confidentiality.
Records accurate associate information such as personal data, compensation, benefits, tax data, attendance, performance reviews or evaluations, and termination date and reason in the HR System.
Maintains and updates manual and computerised filing system.
Provides accurate and updated HR reports of associate files to document personnel actions and to provide information for payroll and other uses.
Maintains all records and information.
Complies with hotel’s Policies & Procedures.
Attends and contributes to all Meetings as required.
Provides courteous and professional service at all times.
Assists in recruitment activities, prepares and posts vacancy announcements, contacts applicants for screening interviews; screens applications and resumes; arranges interviews appointment and refers suitable candidates to Department Heads; checks and documents applicant references.
Assists with the coordination of the associate recognition programmes.
Assists by checking to ensure all associate facilities are maintained within standards, i.e. Associate Lockers, Associate Restaurant, Associate Dormitory and Associates’ smoking area.自愿参加酒店安排的培训课程以提高自身技能和素质。
Willingly attends hotel training sessions as scheduled to improve skills and knowledge.
Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.
Is knowledgeable in statutory legislation in associate and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.
Ensures high standards of personal presentation & grooming.
Prepares letters of offer; assist in new associate orientation.
Maintains an updated list of applicants and applicant files.
Maintains positive guest and colleague interactions with good working relationships.
Exercises responsible management and behaviour at all times and positively representing the Hotel and Hyatt Hotels Corporation.
Assists and participates in all Human Resources activities.
Ensures and practices the utmost protection of office’s confidentiality.
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.