Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
Monitors all operations, especially during peak business periods, working through the respective Head of Department to make adjustments where necessary.
Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
Provides feedback on the results of the Consumer Audit and ensures that the relevant changes are implemented.
Works closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
Ensures that all employees are up to date with the availability of seasonal and new products on the market.
Tastes and monitors the food and beverage products served throughout the operation, providing feedback where appropriate.