确保餐饮部运作符合其酒店策略,适当执行酒店规章。
Assists to ensure that the Food and Beverageactivities are aligned with the respective Corporate Strategy, and that theHotel Actions have been implemented where appropriate.
协助确保所有员工遵循品牌承诺并始终提供优异的对客服务。
Assists toensure that all employees deliver the brand promise and provide exceptionalguest service at all times.
协助确保员工在适当的时候为其他部门的内部客人提供优质服务。
Assists toensure that employees provide excellent service to internal customers in otherdepartments as appropriate.
礼貌而高效的处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。
Handles allguest and internal customer complaints and inquiries in a courteous and efficientmanner, following through to make sure problems are resolved satisfactorily.
与客人和同事保持基于良好工作关系的互动接触。
Maintainspositive guest and colleague interactions with good working relationships.
与客人建立并保持良好的客户关系。
Establishesa rapport with guests maintaining good customer relationships.
经常亲自证实餐厅客人得到的是最好的服务。
Personallyand frequently verifies that guests in the Outlet are receiving the bestpossible service.
在餐厅区域花时间巡视(高峰时段)以确保员工很好地管理餐厅区域并使各项工作达到最佳满意度。
Spends timein the Outlet (during peak periods) to ensure that the Outlet is managed wellby the respective employees and functions to the fullest expectations.
徐州苏宁凯悦酒店坐落于城中最高的地标性建筑-高达266米的IFC国际金融中心顶部,视野广阔,可将徐州市区及云龙湖的美丽景观尽收眼底。酒店周边交通便捷,宾客可轻松前往市内各大景点及商业区,35分钟车程便可抵达徐州高铁站。酒店拥有344间客房,位于IFC国际金融中心的43层至59层,内部设计以徐州名胜云龙湖为灵感,以天然材料打造装饰细节。房间内均设有免费无限网络以及65寸智能电视,套房内增配咖啡机,为客人提供既高效又舒适的便捷体验。酒店内设四间餐厅及酒吧,位于60层的享悦中餐厅是徐州最高的中餐厅,典雅的空间内处处彰显着汉朝文化的精妙细节;42层的咖啡厅仿佛美食市集,提供各国美食;同层大堂酒廊供应下午茶及轻食。酒店配有2445平方米的活动空间,五层的无柱大宴会厅面积达1100平方米,另外9间设备齐全的沙龙厅,面积从58至165平方米不等,可满足客人不同的会议宴会需求。