1.Provide a professional and courteous service at all times and ensure that all employees follow the example.
时刻提供专业周到的服务并确保所有员工遵守。
2.Prepare/consolidate the yearly budget for the department in cooperation with the Finance Department.
与财务部有效地合作准备/整合每年的部门预算。
3.Conduct daily or weekly Food & Beverage meetings.
进行每日或每周的餐饮部例会。
4.Source the best available products, constantly aim to improve quality, communicate about the products both internally and externally.
与内部和外部交流,不断寻求最好的食材,不断的提高出品质量。
5.Monitor and constantly improve quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).
利用提供的工具不断地监督提高质量和客人的满意度。(领先质量保证,客人满意度调查)
6.Prepare a yearly marketing plan fot the department in cooperation with the Sales & Marketing Department including a competitor analysis and a revision of global trends.
与市场销售部配合准备每年的销售计划,包括竞争对手分析和跟新当今餐饮趋势。
7.Respond to any changes within the Food & Beverage department as dictated by the hotel management.
跟进所有酒店管理层传达的餐饮部相关问题。
8.Provide support for the Corporate Food & Beverage Team as requested in accordance with the hotel-corporate agreement.
遵循酒店合作协议为集团餐饮部团队提供支持。
9.Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
根据酒店和业务需要,可随时增加相应的职责和任务。
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