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全面负责客务部的整体运营与行政管理,传达、执行上级下达的经营管理指令;负责制定酒店房务部整体工作计划、工作目标并组织实施,确保部门营业收入达到酒店经营指标和酒店收益最大化的要求;并按时主持本部门的工作例会,听取汇报, 审查各管区每天的业务报表,督促工作进度,解决工作中的实际问题;确保服务质量与品质,提高客人满意度。
海航湖南天玺大酒店是世界500强企业海航集团旗下的一家四星级商务旅游酒店,由海航酒店集团管理。酒店主体建筑30层,毗邻长沙市标志性建筑物贺龙体育馆,位于长沙市芙蓉中路二段168号,地处繁华商业中心,交通十分便利。酒店特别为商务旅游者设计了216间豪华客房,房间宽敞亲切;两个不同风味的中、西餐厅,汇集了当地的饮食特色和经典粤菜等美味佳肴,以及上千平米的多功能会议厅和其他综合服务设施。酒店将以“用情服务,用心做事”的海航情理念为指导,让每一位光临的宾客都感受到快乐而尊贵的体验。 HOTEL INTRODUCTIONHunan Royal Seal International Hotel is a 4 star hotel for commercial visit and travel belongs to the giant in the Fortune 500-HNA Group, and managed by the HNA Hotels Group. With 30 stories-high main building, hotel is conveniently located at the CBD of Changsha (No.168, 2nd Section, Furong Middle Road), close to the landmark-Helong Stadium. Hotel features around 216 comfortable guestrooms, and also offers two Restaurants-Dynasty Chinese Restaurant and Golden Times Western Restaurant with each distinctive style which presents Hunan, Cantonese and Western cuisines. More than 1000sqm of meeting space with advanced multimedia equipments is available to meet you every need and contribute to the success of any conference and events. Based on the service theory of HNA Group “intelligent in service, concentrate on work”, we will make your stay noble and pleasant.