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岗位职责
1. 根据预订优质快速的为客人办理入住手续确认相关信息。
2. 热情友好的问候客人对客人的合理需求予以积极恰当的回应。
3. 确保为会员顾客提供优质专业的服务,发展客人加入会员。
4. 保持酒店数据的准确,便于操作。维持行政楼层设备的正常运做和工作区域的清洁。
5. 训导团队,提高员工水平,激励他们完成目标。
岗位要求
1. 具有2年以上同等岗位工作经验。
2. 具有良好的抗压能力,处理突发事件能力。
3. 熟练使用英文书面口语对话能力。
4. 具有较强的人际交往能力提高客人满意度。
厦门康莱德酒店坐拥厦门思明区CBD的优越位置,双帆建筑造型是“鹭岛”的时尚新坐标。酒店坐拥无边的秀丽海景,远眺“海上花园”鼓浪屿,为磅礴现代风范与热忱待客之道设定了全新基准,是当今睿智的奢华旅行者们造访厦门时必选的下榻之地。康莱德的团队成员一直以来以热情和预见性的服务闻名于酒店业。我们秉承一脉相承的个性化服务理念,旨在创造无数超越客人期望的难忘入住体验。如果您秉承相同的信念并希望探寻奢华世界的奥秘,请加入康莱德酒店,我们期待与您一起开启传奇的酒店之旅!With its one-of-a-kind twin sail-shaped architecture, the Conrad Xiamen is a new stylish icon that is perfectly located in the heart of Xiamen’s Siming CBD. A choice destination for today’s smart luxury travelers, the hotel towers from the 37th floor of a twin complex, boasting expansive views of the famous Gulangyu Island. It enjoys direct access to a shopping mall and cinema and is close to major corporations and popular attractions such as Xiamen University, Zhongshan Road and Baicheng Beach.Conrad team members are widely-recognized for their personalised and anticipatory service and for their true passion forcreating magical moments for the guests. If you are such a person and want to enter a world of luxury, then join us at the Conrad Xiamen.