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岗位职责/职位描述
岗位职责:
1. 及时有效的和宾客沟通,确保给顾客及时的答复。
2. 关注客户信息和喜好,确保满足客人的要求。
3. 确保为会员顾客提供优质专业的服务,发展客人加入会员
4. 参与编辑健康安全,危机管理,灾难处理,救火程序并采取相应行动。
5. 抓住商机,用合理的方式提高酒店收入,确保客人物有所值。
任职要求:
1. 擅长处理宾客关系,能快速有效的应对各种突发问题。
2. 具有优秀的人际交往能力,注重提高宾客满意度。
3. 具有2-3年同等岗位品牌酒店工作经验有限考虑。
厦门康莱德酒店坐拥厦门思明区CBD的优越位置,双帆建筑造型是“鹭岛”的时尚新坐标。酒店坐拥无边的秀丽海景,远眺“海上花园”鼓浪屿,为磅礴现代风范与热忱待客之道设定了全新基准,是当今睿智的奢华旅行者们造访厦门时必选的下榻之地。康莱德的团队成员一直以来以热情和预见性的服务闻名于酒店业。我们秉承一脉相承的个性化服务理念,旨在创造无数超越客人期望的难忘入住体验。如果您秉承相同的信念并希望探寻奢华世界的奥秘,请加入康莱德酒店,我们期待与您一起开启传奇的酒店之旅!With its one-of-a-kind twin sail-shaped architecture, the Conrad Xiamen is a new stylish icon that is perfectly located in the heart of Xiamen’s Siming CBD. A choice destination for today’s smart luxury travelers, the hotel towers from the 37th floor of a twin complex, boasting expansive views of the famous Gulangyu Island. It enjoys direct access to a shopping mall and cinema and is close to major corporations and popular attractions such as Xiamen University, Zhongshan Road and Baicheng Beach.Conrad team members are widely-recognized for their personalised and anticipatory service and for their true passion forcreating magical moments for the guests. If you are such a person and want to enter a world of luxury, then join us at the Conrad Xiamen.