JOB OVERVIEW职位概述
Assist the Engineering superior with general hotel and building maintenance and ensure that work is completed to a high standard within your established trade which meets the needs and expectations of your customers.
协助工程主管负责整个酒店及大厦的维修,确保在你的专业领域中高标准完成工作并满足客户的需要和期望。
At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
· Be charming by being approachable, having confidence and showing respect.
· Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
· Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
在洲际酒店及度假村®,我们希望宾客感觉风格独特、时尚现代和深入洞悉,这意味我们需要你:
· 亲切、充满自信、体现尊重来展现富有魅力的你。
· 理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好,保持专注当下。
· 见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻,做到令人难忘。
Duties and Responsibilities工作职责
· Attend PMM work in the guest room
· 负责客房内的PMM工作
· Attends to repairs and painting of all surface walls, floors, facades, ceilings and equipment both indoor and outdoor with either enamel or emulsion paint as required to match existing finish..
· 负责维修及所有墙面,地板、外墙、天花板和设备的内外瓷漆或乳胶漆的上漆,以配合现有的未道漆。
· Attends to varnishing items such a doors, windows, timber panels and furniture.
· 负责门,窗,木材板和家具物品的上漆。
· Responsible for preparation of all surfaces prior to painting or varnishing.
· 负责所有表面在油漆或上漆之前的准备工作。
· Carries out spray painting of equipment, furniture or related surfaces as required.
· 根据要求进行设备,家具或相关表面的喷漆。
· Attends to repairs of damaged / cracked surfaces which may include concrete, plastering, stonework, block work, wall and floor ceramic tiling and marble works.
· 负责维修损坏/破裂的表面,其包括混凝土、抹灰、石雕、预制切块体、墙壁和地板瓷砖及大理石制品。
· Attends to repair / installation of vinyl floor tiles, false ceilings.
· 负责维修/安装乙烯塑料地板,假天花板。
· Attends building repair and maintenance work in the Hotel premises including any new additions / extensions to the Hotel or any other properties maintained by the Hotel.
· 负责酒店内的维修工作,包括酒店的任何新的补充/扩展或酒店维修的任何物业事项。
· Participates in Hotel Energy Conservation Program.
· 参加酒店节能计划。
· Use initiative and foresight to undertake tasks outlined within the preventative maintenance program without the direction of the Shift Engineer/Chief Engineer.
· 在没有当班工程师/总工程师指导的情况下,主动并预见性的着手于预防性维修计划中规定的工作任务。
· Attend all on job training in accordance with the departmental standards and procedures
· 根据部门标准及流程,参加所有的在岗培训
· Attend all types of various technical skill training
· 参加各种类型的技术和技能培训
· Ensures that house rules are followed and obeyed.
· 确保遵守酒店的规定。
· Ensures punctual attendance and adherence to duty schedules by all subordinate staff.
· 确保所有的下属员工按时上班并遵守工作时间表。
· Ensures that personal grooming and hygiene standards are being observed. Does spot checks in the morning.
· 确保检查个人仪容仪表和卫生标准。上午进行抽查。
· Ensures all Engineering Standards and Procedures as issued from time to time are followed.
· 确保随时签发的所有工程标准及流程得以遵守。
· Insure Hotel Rules and Regulations are fully followed, avoid any of the followings, but not limited to:
· 确保完全遵守酒店的规章制度,避免以下的任何情况发生,但不限于:
1.Sleeping whilst on duty
当班时睡觉
2.Late arriving at beginning of shift
上班迟到
3.Early departure at the end of the shift
早退
4 .Not following up on guest complaints
不跟进客人的投诉
5.Not adhering to grooming standards
不遵守仪容仪表标准
Guest Experience:宾客体验:
· Complete all work orders related interior decoration as requested by hotel various departments to meet customer requirements
· 完成酒店各个部门要求的与室内装修有关的所有工作单上的任务,以满足客人的需求
· Interacts and cooperates with Hotel guests and outside contractors as necessary or directed by superior.
· 必要时或在主管的指导下,与酒店客人及外部承包商沟通合作。
· Interacts and cooperates with other departments when necessary to provide additional or specialized services for functions, promotions and festivities.
· 必要时与其他部门沟通合作,为宴会、促销及节日提供额外或专门的服务。
Responsible Business:企业责任:
· Demonstrate Awareness of IHG Personal Protective Equipment (PPE) policies and procedures and ensure all procedures are conducted safely and within PPE guidelines and ensure your direct reports do the same
· 体现对IHG个人防护装备(PPE)政策和程序的了解,确保根据PPE原则,安全的执行所有的程序并确保你的下属同样执行。
· Be aware of duty of care and adhere to work place health and safety related various IHG policies and procedures
· 了解关注职责并遵守各种IHG政策及程序相关的工作场所的卫生与安全
· Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
· 熟悉物业安全,急救和消防应急程序,安全而合理的操作设备
· Initiate action to correct a hazardous situation and notify supervisors of potential dangers
· 主动改正危险情况并将潜在的危险通知主管
· Log security incidents and accidents in accordance with hotel requirements
· 根据酒店的要求,记录安全事件及事故
· Ensures that the work shop and related areas are kept in a clean and tidy condition.
· 确保工作间和相关区域的整洁状况
· Complies with Hotel's Health, Safety & Hygiene Policy..
· 遵守酒店的健康、安全与卫生政策。
Perform other duties as assigned by superior.
履行上级分派的其他职责。
ACCOUNTABILITY责任范围
· This is the top Maintenance/Engineering job in a large full-service, luxury, resort, or major flagship hotel with multiple sites and facilities, a number of major outlets, high volume catering and convention facilities, and a large number of VIP and key guests
· 这是大型全服务式、豪华型、度假型或大型旗舰酒店中与维修/工程相关的一个重要职位,酒店拥有多样化的场所和设施,众多大型餐饮设施,大规模的宴会和会议设施,以及众多贵宾和重要客人。
QUALIFICATIONS AND REQUIREMENTS任职要求
· Obtain vocational training plus 2 years of experience in any types of interior decoration work and prefer 1 year in hotel experience, or an equivalent combination of education and experience. Professional certification and license if required by law.
· 获得职业培训以及2年在任何类型的室内装修方面的工作经验,有1年酒店从业经验者优先,或同等的教育和工作经验。持有法律规定要求的职业资格认证和许可。
佛山东平保利洲际酒店,位于粤港澳大湾区腹地——佛山新城,毗邻世纪莲体育中心,位置得天独厚。酒店拥有现代与典雅相结合的设计风格,深入洞悉的服务。餐厅提供滋味无穷的味觉盛宴,是商旅出行、公司宴请、休闲旅游的理想之选。酒店紧靠广佛线东平地铁站A出口,可直达佛山市区和广州市,距离佛山沙堤机场约30分钟车程,距离广州南站约30分钟车程,距离广州白云国际机场约70分钟车程。请将个人简历投递至:talent.icxc@polyhotels.com.InterContinental Foshan Dongping, is located in Foshan New City, the hinterland of Guangdong-Hong Kong-Macao Greater Bay Area, and adjacent to Foshan Sports Center. The hotel has a modern and elegant design style and in-depth service. Hotel restaurants provide endless taste feast. It is an ideal choice for business travel, company banquet and leisure tourism. The hotel is close to Dongping subway station of Guangfo line, and can directly reach Foshan City and Guangzhou City, about 30 minutes from Shadi airport of Foshan, 30 minutes from South Station of Guangzhou, and about 70 minutes from Baiyun International Airport of Guangzhou.