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Duties and Responsibilities工作职责
· Monitors Housekeeping personnel to ensure guests receive prompt and courteous service
监督客房部工作人员,确保客人得到及时和礼貌的服务。
· Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry
除与工程部和洗衣房进行沟通外,还要向其它业务部门,特别是确保前厅部了解准确的客房状况。
· Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required
定期对所有客房区域进行视察,以确保家具、设施和设备按要求得到良好的清洁、修缮、保养和更换和整修。
· Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
对所有直属下级的仪容仪表、守纪情况和工作效率进行评估。如有必要,可直接采取纠正措施。
· Follows up on progress of agenda items covered in regular meetings
对日常会议上讨论的议程事项的进展程度进行跟进。
· Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests
确保客房部工作人员熟悉酒店的各项内部设施,可以向客人提供各种协助。
· Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department
坚持就影响客房部工作的各种问题向行政管家进行汇报 。
· Supervises outside contractors to ensure contractual compliance
对外来承包商进行监督,以确保合同合规。
· Ensures that consumption of guest supplies is under control
确保客用品的消耗得到控制。
· Assists in monitoring and controlling Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests
协助监督和控制客房部的相关工作程序,包括失物招领、钥匙管理、安全和紧急情况处理工作程序以及关于工作人员及客人健康和安全的规定。
· Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc
与行政管家一起管理例行清扫活动,包括春季大清扫等。
· Works with Superior and Human Resources on manpower planning and management needs
与上级领导和人力资源部一起进行人力规划和管理需求。
佛山东平保利洲际酒店,位于粤港澳大湾区腹地——佛山新城,毗邻世纪莲体育中心,位置得天独厚。酒店拥有现代与典雅相结合的设计风格,深入洞悉的服务。餐厅提供滋味无穷的味觉盛宴,是商旅出行、公司宴请、休闲旅游的理想之选。酒店紧靠广佛线东平地铁站A出口,可直达佛山市区和广州市,距离佛山沙堤机场约30分钟车程,距离广州南站约30分钟车程,距离广州白云国际机场约70分钟车程。请将个人简历投递至:talent.icxc@polyhotels.com.InterContinental Foshan Dongping, is located in Foshan New City, the hinterland of Guangdong-Hong Kong-Macao Greater Bay Area, and adjacent to Foshan Sports Center. The hotel has a modern and elegant design style and in-depth service. Hotel restaurants provide endless taste feast. It is an ideal choice for business travel, company banquet and leisure tourism. The hotel is close to Dongping subway station of Guangfo line, and can directly reach Foshan City and Guangzhou City, about 30 minutes from Shadi airport of Foshan, 30 minutes from South Station of Guangzhou, and about 70 minutes from Baiyun International Airport of Guangzhou.