• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 人性化管理
• 优惠员工价

JOB OVERVIEW 职位概述
· Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and brand.
· 主要负责及时和用体现酒店和品牌的专业态度接听从外部打入的电话。
·  Process all incoming and outgoing calls accurately and courteously
·  正确并礼貌地处理所有打进和打出酒店的电话。
·  Records and controls accurately wake up calls
·  准确记录并管理叫早服务。
·  Pages guests in co-operation with concerned departments
·  与相关部门合作，对客人进行呼叫。
·  Records all entries on traffic sheets
·  将所有条目记录到电话单上。
·  Assists guests with international calls and directory queries
· 协助客人处理国际长途和号码查询。
·  Calls guests by name whenever possible
·  尽量称呼客人的姓名 。
· Abides by principles of guest privacy
· 遵守保护客人隐私的原则。
· Handles guests needs or requests and reports complaints to the Telephone Supervisor
· 满足客人的需要或请求，并向总机主管汇报投诉情况。
· Report on logbook daily
· 每日记下工作日志。

佛山东平保利洲际酒店，位于粤港澳大湾区腹地——佛山新城，毗邻世纪莲体育中心，位置得天独厚。酒店拥有现代与典雅相结合的设计风格，深入洞悉的服务。餐厅提供滋味无穷的味觉盛宴，是商旅出行、公司宴请、休闲旅游的理想之选。酒店紧靠广佛线东平地铁站A出口，可直达佛山市区和广州市，距离佛山沙堤机场约30分钟车程，距离广州南站约30分钟车程，距离广州白云国际机场约70分钟车程。请将个人简历投递至:talent.icxc@polyhotels.com.InterContinental Foshan  Dongping, is located in Foshan New City, the hinterland of Guangdong-Hong Kong-Macao Greater Bay Area, and adjacent to Foshan Sports Center. The hotel has a modern and elegant design style and in-depth service. Hotel restaurants provide endless taste feast. It is an ideal choice for business travel, company banquet and leisure tourism. The hotel is close to Dongping subway station of Guangfo line, and can directly reach Foshan City and Guangzhou City, about 30 minutes from Shadi airport of Foshan, 30 minutes from South Station of Guangzhou, and about 70 minutes from Baiyun International Airport of Guangzhou.