• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 人性化管理
• 优惠员工价

DUTIES AND RESPONSIBILITIES 工作职责
•	Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
•	随时以友好和乐于协助的态度迎接客人，并尽量了解和称呼客人的名字。
•	Registers and rooms all arrivals according to established procedures
•	按照既定工作程序为所有来客登记并安排房间。
•	Maintains intimate knowledge of departmental standards and procedures
•	熟知部门标准工作程序。
•	Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
•	履行入住、退房和换房手续，并确保所有资料都按照预订情况完整的输入酒店电脑系统。
•	Maintains cashier float and ensures accurate daily report of all money received
•	保持库存现金限额并保证每日对所收现金进行准确报告。
•	Keeps abreast of all modifications to accounting policies and procedures
•	随时留意会计政策和工作程序的变化 。
•	Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.
•	熟知所有特别促销活动，如：季节性套餐计划、常客优惠计划以及洲际酒店集团忠实方案。
•	Attends to guest’s complaints, inquiries and requests, referees’ problems to supervisor/Guest Service Manager if he/she unable to assist
•	处理客人的投诉、问询和请求，如果自己无法提供协助，则将问题转给主管和宾客服务经理 。
•	Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service
•	尽一切努力确保客人在离店时会对酒店的服务有很好的印象。

任职资格：
.Required Skills –技能要求 
•	Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
•	拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
•	Able to read and write English
•	能够读写英语
•	Proficient in the use of Microsoft Office and Front Office System
•	熟练使用微软办公软件和前台系统
Experience –经验 
•	1 year experience in guest / customer service, or an equivalent combination of education and experience.
•	拥有 1 年宾客服务部工作经验，或与此相当的教育和相关工作经验结合的背景。

佛山东平保利洲际酒店，位于粤港澳大湾区腹地——佛山新城，毗邻世纪莲体育中心，位置得天独厚。酒店拥有现代与典雅相结合的设计风格，深入洞悉的服务。餐厅提供滋味无穷的味觉盛宴，是商旅出行、公司宴请、休闲旅游的理想之选。酒店紧靠广佛线东平地铁站A出口，可直达佛山市区和广州市，距离佛山沙堤机场约30分钟车程，距离广州南站约30分钟车程，距离广州白云国际机场约70分钟车程。请将个人简历投递至:talent.icxc@polyhotels.com.InterContinental Foshan  Dongping, is located in Foshan New City, the hinterland of Guangdong-Hong Kong-Macao Greater Bay Area, and adjacent to Foshan Sports Center. The hotel has a modern and elegant design style and in-depth service. Hotel restaurants provide endless taste feast. It is an ideal choice for business travel, company banquet and leisure tourism. The hotel is close to Dongping subway station of Guangfo line, and can directly reach Foshan City and Guangzhou City, about 30 minutes from Shadi airport of Foshan, 30 minutes from South Station of Guangzhou, and about 70 minutes from Baiyun International Airport of Guangzhou.