• 岗位晋升
• 技能培训
• 职业规划
• 五险一金
• 带薪年假
• 包吃包住
• 年终奖金
• 节日礼物
• 员工生日礼物

Duties and Responsibilities工作职责
·         Conducts shift briefings to ensure hotel activities and operational requirements are known
·         进行有效的交接班简报工作，以明确酒店活动和运营要求
·         Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure, include,
·         监督客户关系部工作人员，以确保来宾始终得到礼貌接待及充分的注意和重视，由此实现最大的客人满意度 ，包括：
o      Maintenance of guest information
维护客户信息
o      Maintenance of information about local events
o      维护当地活动的信息
o      Compile occupancy statistics
o      统计入住情况
o      Assisting with serious complaints
o      协助解决严重投诉问题
·         Supervise cashiering activities during shift including:
·         在当班期间监督收银活动，包括：
o      Cash handling and banking procedure
o      现金处理和银行业务程序
o      Dealing with irregular payments
o      处理非法支付情况
o      Instructing staff in credit policies and facilities
o      就信用政策和设备对员工进行指导
o      Instructing staff in cash security procedures
o      就现金安全程序对员工进行指导
o      Carry out debtor control
o      实施应收帐款控制
·         Monitor guest relations personnel to ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service
·         监督客户关系部人员的工作，以确保优悦会会员始终得到全部优惠，常客和其它贵宾也得到特别关照
·         Inspects all VIP rooms prior to arrival
·         在贵宾到达前对贵宾房进行检查
·         Perform such functions as to include but not be limited to:
·         行使下列功能，包括但不仅限于：
o         Priority Club and regular guest welcome letters
o         向优悦会会员和常客致欢迎信
o         Solicitation of Priority Club applications
o         发展优悦会会员
o         Attending to special requests by guests
o         回应客人提出的特别要求
·         Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests
·         查阅来客单，检查对客人和贵宾的房间分配情况、各类设施情况以及特别申请
·         Works with Superior and Human Resources on manpower planning and management needs
·         与上级领导和人力资源部一起进行人力规划和管理需求。
·         Works with Superior and Director of Finance in the preparation and management of the Department’s budget.
·         与上级领导和财务总监一起编制和管理部门预算。

InterContinental Guangzhou Exhibition Center is InterContinental’s first hotel in Guangzhou, adjacent to the landmark China Import and Export Fair Complex and faces the beautiful Pearl River. It is a top business hotel, featuring pillarless grand ballrooms with a 180-degree view over the river. It has a great number of multi-function rooms, with 350 spacious, elegantly-furnished guestrooms and suites, restaurants, bars, a Spa and Fitness Center. Inspired by the China Maritime Silk Road, the hotel's interior design provides insight into the local culture and history and makes the hotel an important part of its guests' global travel experience.    广州保利洲际酒店坐拥得天独厚的地理优势，毗连中国进出口商品交易会展馆，黄埔古港、琶洲塔和琶醍等景点约10分钟车程。酒店距离广州白云国际机场约45分钟车程，宾客可乘地铁或有轨电车往返珠江新城和广州塔。 酒店的室内设计以中国海上丝绸之路为灵感，设计细节巧妙融合，优雅地呈现历史古港口风貌和羊城风土人情。 酒店拥有350间宽敞的江景或城景客房，4间餐厅和酒吧，其中包括出品上等牛排的恰餐厅、地道粤菜的御公馆中餐厅以及顶楼景观餐厅和酒吧。 酒店设有洲际水疗、健身中心、室内恒温泳池以及可览珠江风景的户外池畔平台。同时拥有多个活动面积不等的会议场地，无柱水晶宴会厅面积达1,800平方米，并配有高科技的全息投影设备，180度透明玻璃景观宴会长廊可览珠江美景。