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SPECIFIC DUTIES 工作任务:
1.Assigned daily work fairly and equal.
负责合理、公平地安排每日员工工作。
2..Supervise rooms, follow up the hotel’s standard strictly, ensure the rooms are clean and equipment’s are in good condition.
负责检查所负责的客房,严格按照酒店的标准,保证房间清洁,设备设施良好。
3.Inspect all check-out rooms and room condition immediately, ensure the front office can lent.
及时检查所有退客房,更改房态,以保证前台及时出租。
4.Inspect all VIP rooms.
检查所有VIP房间。
5.Supervise job instruction and training for the staff and supervisors.
负责员工和主管的培训及工作指导。
6.Supervise the inventory and make a requisition monthly and weekly. Ensure all the things neatly.
负责每周每月客用品盘点及申领,保证客用品存放整齐。
7.Handle the guest complaints satisfaction important. Check again at the same time and response the requisition.
处理客人投诉,让客人满意是首要选择,同时要及时核查,回应客人的要求。
JOB SPECIFICATION 职位要求:
1.Room working experiences for four years, Supervisor experience for 2 years.
四年以上客房工作经验,两年以上主管工作经验
2.Ability to communication
有良好的沟通能力
峨眉山恒邦艾美度假酒店做为四川境内首家艾美酒店,由四川嘉恒达酒店投资管理有限公司(隶属于恒邦天府集团)投资7个亿兴建,于2019年1月正式营业。酒店位于国家5A级风景名胜区峨眉山之麓,属于峨眉山核心景区,坐山面湖。 Le Meridien Emei Mountain Resort is the first Le Meridien hotel in Sichuan province. It’s opened in January of 2019. Invested by Hengbang Tianfu Group. The hotel with a compelling location right next to the entrance to Mount Emei Scenic Area. Le Meridien Emei Mountain Resort is the ideal place to unlock this compelling destination. 作为万豪国际酒店集团的特色豪华品牌,艾美酒店倾心选址在人文气息浓郁处,在探索文化与美食的旅程中启发灵感。 Cultural heritage meets modern hospitality as you discover mount Emei. Explore some of the most historical and religious sites through sensorial moments and unexpected experiences. Unlock your destination with authentic and thought provoking experience at every turn. 酒店拥有338间雅致的客房与套房,采用时尚艺术的设计风格,打造富有创意且功能完善的空间。酒店开设新食谱西餐厅,提供本地传统美食和川派创意彩色;北纬29大堂吧,提供一系列独具创意的鸡尾酒、手工酿制的威士忌、口感清爽的起泡酒以及种类繁多的葡萄酒,也可以在此体验与众不同的Illy咖啡文化和当地风味的闪电泡芙; 2200 平米的会议空间及 800 平米的私有草坪,是圆满举办商务会议, 社交聚会和婚庆宴请的理想场地;健身房配备高品质的力健健身器械,30*10 米的室内恒温泳池环抱于湖光山色中。 There are 338 rooms with vogue art style. The Latest recipe restaurant provide the international buffet dinner and breakfast. The N 29° bar serve the cocktail and beverages. The Illy Coffee and finger puff are the special offer here. The banquet hall is 800 square meters for events\wedding \ meeting etc. The health club with the fitness room\ swimming pool and two hot springs.