1、指导和监督餐厅的日常工作,保证经营业务的正常进行。
2、负责制定服务质量标准与服务程序。巡视检查各项工作的具体实施,纠正不符合规范的行为,改进服务方法与态度。
3、组织安排员工的工作,监督制定排班表,制订培训计划。
4、评估员工的工作表现,保证执行各项规章制度,解决有关问题。
5、发展良好的客际关系,为客人进行特殊服务,处理客人投诉。
6、协调餐厅与厨房之间的关系,及时反馈信息,建立以客人为中心的服务意识。
岗位要求1. 大专以上学历
Bachelor or higher degree required
2. 具有相关工作经验
Experienced in related workplace
3. 有较强的语言表达和沟通能力
Excellent in verbal expression and communicationskills
Yalong Bay Mangrove Tree Resort is a unique luxury resort in China with truly “Balinese style” which located in Yalong Bay, Hainan Sanya. The hotel offers 518 rooms in which more than 70% of our rooms have the spectacular sea view of the Yalong Bay, while the remaining rooms are overlooking the landscaped garden or the lake and Laguna. Yalong Bay Mangrove Tree has the right mix of restaurants & bars and you can enjoy different taste of food all prepared by our master chefs. The pillar less Grand Ballroom with his 975 square meters can accommodate up to 1200 guests. For outside venues we can accommodate more as 3000 guests on our spacious beach front party lawn. 260 meters beautifully-landscaped beach, opened & unobstructed lobby are integral parts of the environmental and pristine design of the hotel. The hotel is 2 minutes drive to Yalong Bay Golf Course and 3 minutes drive to Yalong Bay Square.The hotel is just 45 minutes drive to Sanya Phoenix International Airport (45km) and only 35km from downtown and is conveniently accessible by hotel limousine or taxi.亚龙湾红树林度假酒店位于海南省三亚市亚龙湾国家旅游度假区,是由北京今典集团投资,美国SASAKI公司设计的中国独具巴厘岛热带风情的度假酒店。酒店拥有518间各类豪华客房,其中近70%的客房可将碧蓝辽阔的海景尽收眼底。中、西、泰、韩餐厅提供各类美食供您品尝。260米长的洁白沙滩和不同功能的户外泳池,为您提供各类水上运动。酒店拥有亚龙湾最大户外宴会场地,三块独立临海大草坪可容纳3000人户外草坪宴会。975平方米的无柱大宴会厅可同时容纳1200人,并可自由组合分隔。所有会议厅及多功能厅均配有先进的视听设备。酒店所有客房、餐厅、会议室、沙滩别墅和大堂区域均覆盖Wi-Fi网络,客人可以免费使用。酒店位于亚龙湾国家旅游度假区内,距亚龙湾高尔夫球场仅2分钟,距亚龙湾中心广场3分钟。从酒店到三亚凤凰国际机场需45分钟车程(约45公里),到三亚市区租酒店车或出租车也非常方便,仅35公里。员工福利 Staff Benefits 保险 Insurance全面的社会保险及住房公积金 Fully covered Social Security and Housing Fund免费用餐Free Meals所有员工可在员工餐厅免费用餐(包括休息日)。每位员工每日可享用三顿免费餐及工作餐夜宵Employees may take free meals in the Staff Canteen(include days off).Every employees is entitled to three meals per day and duty supper.免费员工宿舍Free Dormitory酒店为每位员工提供舒适的员工宿舍,每个房间配备空调及床上用品。We will dedicate provide every employee comfortable dormitory, each room is equipped with air-conditioner and provides beddings. 免费员工班车Free Shuttle Bus酒店为员工提供高档舒适的员工班车。We will dedicate provide every employee comfortable staff shuttle bus.假期 Leave带薪年假、有薪病假、婚假、产假、晚育假、护理假等Paid Annual Leave, Medical Leave, Marriage Leave, Maternity Leave培训 Training入职培训、岗位技能培训、集团姐妹酒店交叉培训、部门交叉培训 、拓展培训、管理培训课程 Orientation Training、 Job Skills Training、Cross Hotels (within same group) Training、Cross Department Training、Development Training、Corporate Specialization Training员工活动Staff Activities酒店人力资源部会定期为员工举办各种丰富多彩的活动,包括员工生日聚会、新年聚会、各类兴趣活动俱乐部、各种体育运动项目比赛等。HR department will organize various staff activities, such as staff birthday party, New Year party, committee club, athletic contest.奖励 Rewards月度优秀员工奖 Employee of the Month年度优秀员工奖 Employee of the year客人表扬奖 Guest Commendation Award拾金不昧奖 Returning Lost Money Award特殊贡献奖 Special Contribution Award合理化建议奖 Rationalization Proposal Award其他福利Others Benefit人才推荐奖励、高温补贴、夜班补贴、过节费、年终奖金等Reward of recommendation, high-temporature allowance, night shift allowance, holiday allowance, annual bonus我们期待您的加入!希望您成为我们这个强大而成功的团队的一部分!We expect you join in us and hope you will become part of a strong and successful team.面试时间:周一至周五 09:00-17:00Interview Hours: from 09:00AM to 05:00PM, Monday to Friday 面试地址:三亚市亚龙湾国家旅游度假区 亚龙湾红树林度假酒店 人力资源部办公室Address: Human Resource Office, Mangrove Tree Hotel, Yalong Bay, Sanya City 572000 交通指南:市区内乘坐15路、24路、25路、27路公交车到亚龙湾红树林度假酒店下车即可Direction : Take bus No.15, 25,27 from Sanya City to Mangrove Tree Hotel, Yalong Bay联系电话:0898-8855 8888转6926/6928 张女士