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工作目标
1.确保并负责酒店各部门以及总经理行政上的需求。
2.确保酒店各部门行政工作的有效运作。
3.与酒店各部门很好的合作以便于酒店营运方面和管理方面平稳的发展。
主要职责
1.确保酒店日常的行政所需并加以实行。
2.根据酒店的结构与形成和酒店内部的政策来做好职责的表现。
3.确保酒店机密的信息机密性。
4.负责做好总经理秘书以及书记的任务与职责。
5.分别准备好由雅高集团传递给酒店总经理各部门的工作时间情况表,并服从酒店内部工作的分配。
6.做好酒店行政晨会的转录工作,以及听写下酒店总经理的口述等。
7.准备好相应的由连号系统排出的相应文件,例如传真、便条以及优惠券等。
8.打开并派遣个部门的邮件。
岗位要求
1.向总经理及时反馈员工的投诉依据需求。
2.对需要求见总经理的客人或者是酒店员工进行良好的筛选工作。
3.如有需要直接向总经理上报。
4..大专以上学历
5.有良好的英语能力
6.熟悉国家和地方的劳动法律法规
7.有较强的沟通协调和管理能力
8.工作认真负责,作风正派,处事公正,有良好的素质
9.能较好完成上述工作职责规定的各项任务
Job Objective
1.To assist and responsible for administrative and general assignments from the General Manager and of the department.
2.To ensure efficiency of the administration of the department.
3.To cooperate with other departments in order to ensure the smooth operation and the management of the hotel.
Main Responsibility
1.Ensure that the day-to-day administrative needs of the department are fulfilled.
2.Perform the duties within the framework defined by the norms of the Company and within the Hotel’s internal regulations.
3.Keep confidential information CONFIDENTIAL.
4.Responsible for rendering secretarial and clerical services for the General Manager as required.
5.To prepare respective schedules and reports that will be internally
6.distributed or submitted to Accor Head Office laid down by the General Manager.
7.To take down and transcribe the minutes of meetings such as Executive Morning Briefing and dictation from General Manager, etc.
8.To prepare correspondence such as fax, letter, memo, complimentary voucher, etc. as assigned with a coding system for tracking.
9.To open and dispatch mail that relates to the department.
Specific Requirements
1.Sees that employee complaints and needs are passed on to the General Manager.
2.Acts as a screen to the General Manager in view of clients and subordinates.
3.Reports directly to the General Manager.
4.College degree or aboveFluent oral and written English.
5.familiar with the relevant national and local labor laws and regulations
6.With capability of communication and coordination
7.Work honestly with strong responsibility, fairly handle matters
8.Well complete each work task designated at the above Job Responsibility