• 技能培训
• 带薪年假
• 员工生日礼物
• 包吃包住

 
•	Arrange appointments and meetings for the General Manager, record same in diary and ensure the General Manager has the appropriate documentation for each appointment 
•	为总经理安排会议及预约，记录在工作日记中，确保总经理使用正确的文件
•	Attend meetings such as Department Head Meeting, Executive Committee Meeting and any other when requested.
•	按要求参加部门经理会议和行政会议等
•	Take minutes of attended meetings, accurately transcribe and circulate to relevant persons as soon as possible after the meeting.
•	正确记录会议并及时传送到相关人员
•	Receive visitors and guests. In the absence of the General Manager, answer questions and concerns and follow through resolutions. 
•	接待来访者和客人。在总经理不在时回答客人的问题、帮助客人排忧解难
•	Assist General Manager in compiling guest data to be used for service quality improvement 
•	协助总经理编辑客人资料以备提高对客服务质量
•	Assess priorities of work and, wherever possible, assist in organizing General Manager’s priorities
•	根据各项工作任务的重要性帮助总经理安排工作
•	Answers telephones in the Executive Office as required
•	接听行政办公室的电话
•	Prepare replies to correspondence as required
•	按照要求准备回信
•	Take dictation of correspondence as required
•	按照要求记录回信
•	Assist with translations, oral and written
•	协助口头及笔头翻译
•	Maintain strictest confidentiality at all times on all matters 
•	保守秘密
•	Demonstrate essential overall knowledge of the organization
•	充分了解饭店规划
•	Understand the responsibilities of other sections and departments and cooperate with them
•	了解其他部门的工作职责并与部门合作
•	Adhere to the hotel’s security and emergency policies and procedures.
•	遵守酒店的有关安全的政策与程序
•	Demonstrate professional attitude and behavior at all times
•	任何时候表现出职业态度及行为
•	Prepare and maintain files, reports, letters, memorandums and other relevant business documentation
•	准备和维护文档、报告、信函、备忘录和其它相关业务资料
•	Ensure all reporting and servicing deadlines are met on a timely basis
•	确保所有报告和服务都按时完成
•	Maintain an accurate tracking system for prompt handling of issues concerned. 
•	作好各类文件资料的追溯和跟进管理，以便各相关事宜能得到及时准确的处理
•	Order and maintain office supplies.
•	保证办公室内办公用品的充足
•	Carry out other tasks as directed by your supervisor.
•	完成上级交待的其它任务

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