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·Deliver unprecedented personalization. Offer discreet recognition. Connect with guests’ passions and create memorable experiences.
为客人提供绝无仅有的服务与热情,营造一段美好,值得回忆的经历。
·Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactory.
能够及时的处理员工,客人之间的问题,采用有效的方式与专业的态度解决所有的问题,并且要确保不管是客人还是员工的问题得到了满意的解决。
ROSEWOOD BEIJING 北京瑰丽酒店Opened Autumn 2014, the 282-room Rosewood Beijing is located in the central business Chaoyang District, opposite the iconic CCTV Tower. It will offer more outdoor space than any other luxury Beijing hotel and residential-style rooms amongst the largest in the city. Seven restaurants and lounges will serve authentic international cuisines amidst innovative design style. As the first China property for Rosewood Hotels & Resorts, the Beijing hotel will spearhead Rosewood’s ambitious Asia expansion plans.北京瑰丽酒店拥有282间客房,已于2014年秋季精彩亮相,该酒店地处北京朝阳商务中心地带,与京城的地标 - 中央电视塔毗邻相望。较之北京的其它豪华酒店而言,瑰丽酒店打造更多户外景观,客房的布局与设计以居家风格为主,在京城可谓首屈一指。酒店内有七间设计新颖的餐厅与酒廊,提供地道的国际风味美食。北京瑰丽酒店将开启瑰丽在亚洲的拓展计划。视频:p.youku.com/北京瑰丽酒店