Job Duties (including but not limited to):
PR manager to provide supervision of guest relation in MEI, work closely with all associates to maintain and reach the expectations of the guests and ensuring that standards and service are maintained in strict accordance with hotel policy. To continually strive to build up new customers, at the same time retain the loyalty of current guests and assist in creating innovative new promotions in order to maximize outlet profit. To be overseeing and directing all aspects of outlet, responsible for guest service, organization and administration and managing of the outlet to exceed guest expectation.
Essential Duties and Responsibilities:
1.Door management
2.Guest Relation
3.Manage guests via WeChat group/other platforms and regularly promote the bar & products.
4.Collecting database of customers in MEI: WeChat and Business cards.
5.Collecting feedback from the customers in MEI.
6.Create a feedback form for yourself and have one weekly meeting with Bar operations and Bar manager.
7.Building up big spenders contact list. Work closely with Bar Manager and Assistant Managers who have already the contact of numerous guests.
8.Contacting big spenders and make sure they are coming back.
9.Brief all team members about bookings and VIPs coming to MEI.
Experience:
2 years of management experience in a hotel or bar or nightclub setting.
ROSEWOOD BEIJING 北京瑰丽酒店Opened Autumn 2014, the 282-room Rosewood Beijing is located in the central business Chaoyang District, opposite the iconic CCTV Tower. It will offer more outdoor space than any other luxury Beijing hotel and residential-style rooms amongst the largest in the city. Seven restaurants and lounges will serve authentic international cuisines amidst innovative design style. As the first China property for Rosewood Hotels & Resorts, the Beijing hotel will spearhead Rosewood’s ambitious Asia expansion plans.北京瑰丽酒店拥有282间客房,已于2014年秋季精彩亮相,该酒店地处北京朝阳商务中心地带,与京城的地标 - 中央电视塔毗邻相望。较之北京的其它豪华酒店而言,瑰丽酒店打造更多户外景观,客房的布局与设计以居家风格为主,在京城可谓首屈一指。酒店内有七间设计新颖的餐厅与酒廊,提供地道的国际风味美食。北京瑰丽酒店将开启瑰丽在亚洲的拓展计划。视频:p.youku.com/北京瑰丽酒店