Job Duties (including but not limited to) 主要工作职责(包括但不限于以下内容):
1. Handle all communication in and outof the Housekeeping office and responsible for answering telephone calls aswell as dealing with requests accordingly.
负责所有客房部的协调沟通工作,接听电话并按照要求处理解决一切需求。
2. Handle all lost and found enquiries.Secure and log lost items daily, including the monthly disbursement ofunclaimed articles to the colleagues who found the items with authorized gatepass.
负责失物认领工作,确保客人或员工遗失的物品得以记录并妥善报存,同时记录每月因无人认领而销毁的物品。
3. Assist the Assistant Director ofHousekeeping for any admin work when as necessary
协助客房部副总监完成日常行政工作。
Qualifications 任职资格:
Higher education level, proficient in Mandarin, English listening,speaking, reading and writing skills are desirable.
具有高等教育水平,普通话熟练,有英语听说读写技能为佳。
Familiar with computer operation and office software application.
熟知电脑操作及办公软件应用。
Good verbal and written communication skills
良好的口头及书面沟通能力。
Experience 经验要求:
One year’s experience in a similar capacity in a luxury or ultra-luxury internationalbrand hotel is preferred.
一年在奢华五星级酒店或国际品牌的超豪华酒店的相关工作经验为佳。
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ROSEWOOD BEIJING 北京瑰丽酒店As the first China property for Rosewood Hotels & Resorts®, Rosewood Beijing takes contemporary sophistication to new heights. This elegant hotel in Beijing features unrivalled life style artistry that reflects the capital city’s compelling culture, history and geography. Located in the prestigious Chaoyang District, this elegant Beijing hotel delivers a unique blend of modern sophistication and comfort. Rosewood Beijing lies in the heart of Beijing’s Central Business District (directly across from the iconic CCTV Tower), surrounded by urban skyscrapers, high-end shopping and famous entertainment. 北京瑰丽酒店是瑰丽酒店和度假酒店品牌在中国的首家酒店,拥有283间客房,设施极致卓越,充满现代气息,将温馨、精致与宁静巧妙融合。酒店客房面积在京城首屈一指,融入居家风格,宛若高雅的现代化公寓。客房内装潢均采用天然色调及富有质感的面料,浴室极为宽敞,还提供步入式衣橱,注入时尚的居家风情元素,糅合东方韵味,是结合豪华、惬意的居停之所。北京瑰丽酒店设有六间餐厅与酒廊,奉上正宗国际风味美食,酒店还配备Sense水疗中心、室内泳池、健身室、瑜伽室以及面积达2,750平米的会议及宴会场地。酒店将宽敞的户外空间融入多项设施,餐厅、休闲设施和会议场所均配备露台、花园和阳台,风格独树一帜。