Job Duties (including but not limited to) 主要工作职责(包括但不限于以下内容):
1. To assist guests and ensure their stay at Rosewood Beijing iscomfortable and an experience to remember.
协助客人并确保他们在北京瑰丽酒店有难忘且舒适的入住体验。
2. Provides courteous and efficient service and if possible to comply withevery guest request.
提供快捷且周到的服务,如果可能的话,尽最大可能满足每一位客人的要求。
3. Checks and ensures that all room/suites assigned for VIPs are in orderand the respective amenities place in the room/suites before the guest arrival.
检查并确保所有分配给预抵VIP客人的房间按照客人的需求及喜好提前安排好。
Requirements 任职资格:
1.University Bachelor Degree and above.
大学本科及以上学历。
2.Ability to use Front Office computer systems.
能够使用前厅部的电脑系统。
3.Good interpersonal & communication skills.
良好的人际交往和沟通能力。
4.Ability to work independently and as a team.
能够独立工作和团队合作。
5.Presentable appearance and fluent oral and written Mandarin &English are needed.
仪表得体,中英文口语及书面流利。
Experiences 经验要求:
Internship or work experience in Guest Relations or Front Desk ispreferred.
有宾客关系或前台接待实习或工作经验优先。
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ROSEWOOD BEIJING 北京瑰丽酒店As the first China property for Rosewood Hotels & Resorts®, Rosewood Beijing takes contemporary sophistication to new heights. This elegant hotel in Beijing features unrivalled life style artistry that reflects the capital city’s compelling culture, history and geography. Located in the prestigious Chaoyang District, this elegant Beijing hotel delivers a unique blend of modern sophistication and comfort. Rosewood Beijing lies in the heart of Beijing’s Central Business District (directly across from the iconic CCTV Tower), surrounded by urban skyscrapers, high-end shopping and famous entertainment. 北京瑰丽酒店是瑰丽酒店和度假酒店品牌在中国的首家酒店,拥有283间客房,设施极致卓越,充满现代气息,将温馨、精致与宁静巧妙融合。酒店客房面积在京城首屈一指,融入居家风格,宛若高雅的现代化公寓。客房内装潢均采用天然色调及富有质感的面料,浴室极为宽敞,还提供步入式衣橱,注入时尚的居家风情元素,糅合东方韵味,是结合豪华、惬意的居停之所。北京瑰丽酒店设有六间餐厅与酒廊,奉上正宗国际风味美食,酒店还配备Sense水疗中心、室内泳池、健身室、瑜伽室以及面积达2,750平米的会议及宴会场地。酒店将宽敞的户外空间融入多项设施,餐厅、休闲设施和会议场所均配备露台、花园和阳台,风格独树一帜。